FAQs
Why does my Networx lock indicate "Not Listed" in DL-Windows after the lock Discovery process?
Your DL-Windows software version is outdated. If you have discovered a lock without a model number listed (see example image, below), it is likely that your DL-Windows software is older than the model itself.
For example, if you are trying to discover a model DL1300NW, PDL1300NW, DL6300 or PDL6300, you must be running DL-Windows version 5.5.3 or later for these newer lock models to appear.
Remember, you can always download the latest version of DL-Windows here.