FAQs
What are the requirements for integrating NAPCO and Continental Access control panels?
With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for the keypad Type.
Note: Ensure the control panel and the IBR-ZREMOTE are all running the latest available firmware (available for download at https://tech.napcosecurity.com/). Contact NAPCO Technical Support at (631) 842-9400 for any assistance that may be needed.
With the Continental Access control panels, ensure the software used is either CA3000 (version 2.11.77 or higher) or CA4K software, and contains an active NAPCO Integration license. Contact Continental Access Technical Support at (631) 842-9400 for any assistance that may be needed.