FAQs
I have a StarLink communicator account reporting to my central station through dial up on Telco lines. Why did I receive an "E356" signal?
When a StarLink communicator account is reporting to a central station through dial up on Telco lines and a signal is not received from the communicator within the programmed Polling Rate failure timeout, an E356 signal (loss of central polling) will immediately be sent by the StarLink NOC (StarLink Radio Management Center) to the central station. This E356 signal is sent once and is not repeated.
After radio signals are able to reach the NOC again, the StarLink NOC will send a 'restore of polling' (R356 signal) to the central station.
Note: The above information does not apply to StarLink accounts that report to central stations via IP to SurGard and Bosch IP receivers.