FAQs
Why is a "Badge Violate Facility" message displaying after entering in a facility code for the badge?
The facility code must be entered into the CardAccess 3000 software as a HEXADECIMAL value. If you know the decimal value of the facility code, you can use the Windows calculator in the SCIENTIFIC or PROGRAMMER mode and do the conversion from decimal to hexadecimal.
Using the Windows calculator:
1) The Windows calculator can be found under "ALL Programs>Accessories"
2) Select "View" and click "Scientific" OR "Programmer" Mode.
3) With the "Dec" option button selected, enter the decimal version of the facility code in (Example 255)
4) Click the "Hex" option button. A "FF" will display. "FF" is the hexadecimal equivalent of 255 decimal. This is the number you enter into the "Administration>Facility Codes" screen.