FAQs
With StarLink Dual Path and StarLink Connect communicators, does dual path reporting (IP with cell radio backup) require that the account report to a Sur-Gard receiver?
No, StarLink Dual Path and StarLink Connect communicators with dual path reporting (IP with cell radio backup) do NOT require that the account report to a Sur-Gard receiver.
StarLink dual path reporting connects from the site of the installed unit to the NAPCO NOC (i.e. the "StarLink Radio Management Center" located at www.NapcoNOC.com) over an IP path and/or a radio path. Once the signal reaches the NOC, it is processed normally over dial-up telephone lines (or over IP) to a Sur-Gard receiver.