FAQs
Why isn’t my StarLink radio reporting through IP when using Fire Input Triggers IN2 or IN3?
To have your triggered inputs report over IP, you must program an actual receiver telephone number and account number (in the NAPCO NOC website, click the Advanced tab, shown in the image below in yellow highlighting). This is similar to using a regular receiver telephone number. This telephone number will not be used to transmit signals; any telephone number may be entered. (Note: Do not use 9999999999).
