FAQs
When trying to use the Automation tab in the NL-MODCONFIG software, why does a blank screen appear without any of my Z-Wave devices listed?
Check for out-of-date firmware. We recommend that you periodically check to see if your firmware is current. For example, as of March 28, 2017, the latest iBridge firmware version is 3N7, and the latest Z-Wave firmware is version 6176. Notice that the characters of the firmware version ("3N7", etc.) appear in the firmware .hex file names, as shown in the following image:
To verify the latest firmware versions, visit tech.napcosecurity.com and search for "IBR-ZREMOTE Firmware". In the Filter By Document Type area on the left side, check the Software Downloads checkbox.
You can also load the latest firmware through the Dealer settings in www.iBridgeonline.com or through your local network using the NL-MODCONFIG software. Note: The firmware upgrade process does not require that you power cycle the NL-MOD nor does it require that you restore the factory default settings of the NL-MOD.