FAQs
How do I set up my StarLink Dual Path radio for IP / Dual Path Reporting, from the installation site to the NAPCO NOC (www.NapcoNOC.com) over the Internet, with cellar backup (Hardwired LAN Connection)?
- Wire a network cable from the radio Ethernet port to the customer's router / network.
- Log into the NOC (www.NapcoNOC.com) and click Communications Cell and/or IP.
- Click Edit, set the Communication Technology drop down to IP with Cell Radio Backup.
- Enable IP supervision must be checked for UL commercial Fire and Burglary installations (the radio checks-in on both the IP and radio pathways; control panel Test Timers are sent on both pathways).
- Enable Simultaneous Dual Report must be checked for UL Burglary installations.
- Set Configuration Type to "Ethernet is Only IP Path", Set the IP Configuration Type for DHCP (default setting). Note: If the network requires a device to have a static IP address assigned, change the IP Configuration Type to Static and program the IP Address, Subnet Mask and Gateway).
- Click Save to download the changes (the radio will reboot).
- Check the Signal Log. The alarm signal will display "IP" in the Path column. If the IP pathway fails, "Radio" will be displayed.
