FAQs
Why can't I log into CA4K after I migrated a CA3000 database to a CA4K database?
During the migration from CA3000 to CA4K, the password are changed for all the CA3000 operators. This is done because the CA4K requires strong passwords. Below are the passwords that will be used after migrated converted to CA4K.
1) The password for the CA3000 'admin' operator will be converted to 'admin@4k' in the CA4K.
2) The password for all other CA3000 operators other than the 'admin' operator will be converted to 'user@4k'.
Note: The passwords for all DVR users in the CA3000 will be converted to 'user@4k'.
VERY IMPORTANT - THE DATA MIGRATION UTILITY MUST BE FROM THE LATEST SERVICE PACKS AVAILABLE FOR YOUR SOFTWARE VERSION.