FAQs
What are the basic NOC programming steps (http://NapcoNOC.com) when using the StarLink Fire Radio to report alarm and trouble events triggered by the relays of a Fire Alarm Control Panel (FACP)?
The following functions must be programmed at the NAPCO NOC website at http://NapcoNOC.com. Be sure all items in the following checklist are performed:
- Telephone numbers are programmed in the "Dealer Entered Programming" section (see following image):
- UL Poll Fail Timeout is set (200 seconds NFPA 2007 service plan; 5 minutes for NFPA 2010 plan; 60 minutes for NFPA 2013 plan or 24hr backup only):
- Enabled 24 Hour CS Verification is checked:
- Input 2 (IN2) is set for Supervised Fire Alarm/Fire Trouble:
- The central station telephone number ("Telco # for reporting tamper/linecut/parallel inputs") and account number ("Subscriber Account Number") are programmed in the Advanced tab:
- Note: The central station receiver telephone number and account number must be manually entered.
- The wiring harness (9SLE10KHARN) is installed in the FACP and wired according to its installation instructions (WI2147):
- Input 1 (IN1) is wired to a trouble zone in the FACP.