FAQs
How do I determine the badge format of my existing badges?
Unless you have the original packaging, it is very difficult to determine the exact badge format in the field. You have a few options:
You can send a minimum of 3 badges to Continental Access for a card analysis. Prior to sending them in, you must call Continental Sales and get an RMA number for a card analysis. The RMA form can also be downloaded from the Continental Access website under the "Support" tab.
Included in the Continental document library, there are approximately 10 common badge formats posted. If you know the exact bit length of your badge, you might find a badge format posted that matches the format of your badge.
For example, if you know your existing badges are 35 bit, there is a common Corporate 1000 badge format posted which is 35 bits.
Note: There are thousands of badge formats in existance. If the manufacturer of the badge can't provide the exact bit layout, we recommend sending them in to Continental Access for a badge analysis.