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Answer:
In DL-Windows, select Tools > Export Account.
Save the .acc file to a USB thumb drive, then insert that thumb drive into the other PC. Install DL-Windows into the other PC, open DL-Windows and select Tools > Import Account.
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Be sure to use a compatible browser when using the Air Access cloud such as Microsoft Edge, Google Chrome, and Mozilla Firefox. Use of other non-standard browsers could prevent the saving of modifications.
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When a (P)DL4100 or (P)DL4500 "Privacy" door lock is in use with Privacy mode engaged, remember that all Administrative User Codes will override (i.e., "bypass") Privacy mode to allow access through the door. By design, all Administrative User...
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Factory default Alarm Lock devices such as Networx locks, readers, the NETWORXPANEL, etc., that have been discovered and connected to an Air Access system cannot be reverted to their original factory firmware. The Air Access discovery and...
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To set up your StarLink SLE-MAX2-series communicator for Dual Sim supervision, review this informative video:
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Troubleshooting DL-Windows Connection Issues:
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1. Register the SLE-MAX2 series Fire communicator at the ComNet website (www.NapcoComNet.com) and select a Super Dual plan.
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Yes. As shown in the image below, if you are using a Gemini C-Series (GEMC) Control Panel as a "Burg-only" control panel, you MUST add resistors to all NAC circuits as they are all supervised. Remember, Area 1 will always be a Fire Area,...
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No. Network reporting is not required to program an IP receiver. In addition, network reporting only exists between the communicator and the NOC (before the report is transferred to the central station).
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Yes, by removing the JP2 shunt and enabling the feature "Tip/Ring Wiring Fault Report", when any communicator trouble is detected, the StarLink communicator will remove voltage from the secondary telephone output, triggering the FACP to locally...
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To test the programming of an existing Test Timer feature:
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As detailed in this video, be sure to:
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Yes, see this video for instructions:
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For all non-Networx cylindrical locks:
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When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence. For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...
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No, an access point cannot be used within the Air Access system.
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The AL-PCI is an interface cable that allows for high-speed communication between a PC running DL-Windows software and a compatible Trilogy Digital Lock or an AL-DTM Data Transfer Module. Using the AL-PCI cable, the PC can upload or download...
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Yes! StarLink SLE-MAX2-series communicators support a SIA to CID conversion feature, where the communicator will automatically convert SIA format reporting codes to CID formatted codes. In addition, SLE-MAX2-series communicators...
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Go into Settings > Device Settings and select Aux Output. Select which Aux Output you are using, and press Edit. Under mode, set it to single pulse mode and then provide the time you want the output to be abnormal. Press Save
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If a Fire trouble on a 2-wire smoke loop will not clear, the following troubleshooting test can be performed:
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The Gemini series control panels support multiple wireless receivers to provide extended coverage when required. Please add an additional receiver, positioned to extend the range of your GEM-RECV wireless receiver.
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With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes. Zone ANDing is designed to afford redundant protection for...
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When a new card format is needed, it is suggested to create a new format by using the decoder and use that new format, in order to meet your card requirements. Do not edit one of the default card formats, as changing the default preloaded formats may...
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Make sure the Status LED is blinking on and off, indicating proper polling of your IP Network. If it’s not blinking on and off, power cycle the controller first. If it’s still not working, verify a proper Static IP address was...
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These keypads only support EZM addresses 1 through 22.
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Although depressing the recessed Test button for approximately 2 seconds will sound the device, to test if the detector senses the presence of carbon monoxide you must introduce a small amount of carbon monoxide into the detector.
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Unlike other communication methods, communicating using a POTS ("Plain old telephone service") requires that you first establish a connection between the Quickloader software and the control panel before all transfer operations are enabled and...
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Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
...
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If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad. This delay is because the control panel may require up to 4 hours...
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Yes! The AT&T 3G Sunset took place on February 22, 2022, and all StarLink Dealers were advised to replace any affected GSM communicators by this date. The fact that a GSM communicator still appears to be functioning does not imply...
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The SLE-WIFI-MODULE only supports the 2.4GHz Wi-Fi network.
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Some older (version 9, 10, 11) Gemini control panels, including the GEM-P1632, GEM-P1664, PCD-Windows Quickloader to display an error on zone 9 when using Zone Doubling. The solution is to disable the Error Check utility, as follows:
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Use the SLE-FIRE-VR Control Panel Voltage Drop Kit, as described in this Video Tech Tip:
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For the answer, see this video:
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Enable PC uploading / downloading using Function 58, "Upload/Download PC Data", as follows:
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An Ambush Code is a special code entered at the lock keypad when a user is forced to unlock a locking device. The device unlocks but sends a silent alarm (with no indication at the keypad). The Ambush Code can be used to trip a relay, to alert...
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