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I am using the 9SLE10KHARN Wire Harness and inputs to report fire alarms and fire troubles to the central station. How can I be sure that all fire troubles are reporting correctly?

Answer:
To ensure that fire troubles are reported to the central station, install Jumper 5 on the "X5" jumper block when using input 2 (IN2). Install Jumper 4 on the "X5" jumper block when using input 3 (IN3).

Can the GEM-KEYF Key-Fob Transmitter arm and disarm multiple Areas?

Answer:
A single GEM-KEYF can only arm and disarm the Area for which it is programmed.  If your system contains multiple Areas, separate GEM-KEYF key-fobs can be programmed to control each Area.
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What is the recommended technique for removing the CR2032 battery from the GEM-TRANSLP wireless transmitter?

Answer:
Remove the transmitter rear cover to access the battery holder.  Find the two gold-colored metal contacts on opposite sides of the CR2032 battery.  Using a small flat tool such as a 1/8" screwdriver, locate the space between the gold...

With the NAPCO Gemini window / door transmitters, when battery voltage drops below normal a low-battery report will be sent to the receiver. At what voltage will the low-battery report be sent?

Answer:
With the Gemini GEM-TRANS2 Window / Door Transmitter, GEM-RTRANS Recessed Window / Door Transmitter, GEM-TRANSLP Low Profile Window / Door Transmitter:
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What is the pinout description for the PCI2000 Computer Interface Module?

Answer:
The PCI2000 Computer Interface Module provides the means for interconnecting your PC to a Napco control panel for local or remote uploading and downloading.  The PCI2000 is provided with a special custom 10-conductor computer cable (part #...

Will the GEM-ACM1D operate if disconnected from the keypad bus?

Answer:
Yes, the GEM-ACM 1D will continue to operate even if disconnected from the keypad bus.

What type of cards work with the GEM-ACM Access Control Accessory?

Answer:
The GEM-ACM works with two card types:  The HID 26-bit (Napco part # GEM-H1326C) and the Napco proprietary 36-bit card (Napco part #GEM-PX).  Note:  The GEM-PX cards only work with the GEM-PX Proximity Reader.

For models GEM-TRANS2, GEM-PIR, GEM-DT, GEM-KEYF, GEM-SMK, GEM-GB, GEM-TRANSLP, what is the transmitter frequency and power output?

Answer:
For models GEM-TRANS2, GEM-PIR, GEM-DT, GEM-KEYF, GEM-SMK, GEM-GB and the GEM-TRANSLP, the frequency is 319.5MHz, and the power output is 1mW (a milliwatt, or one thousandth of a watt).

How can I get a replacement download cable?

Answer:
The SLE-DLCBL is a download cable 6 feet in length, used with the StarLink SLe-GSM radio.  This cable can be used in place of your PCI Mini and PCI 2000 download cable as well.

Can the GEM-WP Panic Transmitter be programmed as a zone on the alarm control panel? What is the correct point number to assign to it?

Answer:
The GEM-WP can be programmed as a zone on the control panel.  The point number should always be 3; point 3 indicates to the control panel that it is a keyfob or pendent type transmitter, i.e. it is portable and may be removed from the premises...

How do I program GEM-WP Panic Transmitter into a GEM-P1632 control panel?

Answer:
Using the GEM-RP2ASe2 keypad to program the GEM-WP as a panic device for the GEM-P1632 control panel, proceed as follows:
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Will the GEM-GB Glass Break Detector detect the break of laminated glass composites or multi-pane glass?

Answer:
Below are the specs for the GEM-GB, including descriptions of the glass types and thickness the GEM-GB is capable of protecting.  Please keep in mind that with any glass-break detector, if protecting multi-pane glass, both panes (inner and...

How do I wire the PCI2000 Computer Interface Module if using an internal modem?

Answer:
Follow the diagram included with the PCI2000, but when connecting the telephone line, bring the incoming line to J4 (Telco Line In) and then connect J5 (Line Out To Modem) to the line jack of the internal modem.  When using an internal modem, be...

Is the 2WAY-UNIVKF keyfob compatible with the Gemini GEM-P1664 control panel?

Answer:
Yes, the 2WAY-UNIVKF keyfob does work with the GEM-P1664.  Although the 2WAY-UNIVKF instructions do not specify this particular control panel, simply follow the GEM-P1632 programming instructions to make the 2WAY-UNIVKF keyfob operate with the...

How many RB3008 relay boards can be used with a GEM-P1632 control panel?

Answer:
Be aware that only one RB3008 Relay Board can be supported by each GEM-P1632 control panel. Therefore, if two RB3008 Relay Boards are wired to a single GEM-P1632 control panel, the second RB3008 will be inoperative.

If the GEM-TEMP is installed and programmed but the temperature is not displayed, how can I resolve this?

Answer:
If the GEM-TEMP is installed and programmed but the temperature does not appear on the keypad display, simply ensure the keypad Time and Date are programmed. 
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