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After successfully integrating the NAPCO E-Access controller with a burglary alarm control panel (such as the Gemini GEM-P3200), the NAPCO E-Access controller can only disarm the burglary alarm. The NAPCO E-Access controller cannot arm the...
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THREAT LEVEL is a feature of the E-Access system that allows you to temporarily modify or bypass the existing Schedules and Access Level privileges.
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Yes, the easiest way to maintain your existing User list is to use the Export and Import features located in SETTINGS.
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After the RMC is licensed, you must go to SETTINGS and ensure the "CONNECT TO RMC" setting is set to ON, and the Network Status displays OK.
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No, the RMC feature must be purchased and must be added to the license. After it is licensed, you must go to SETTINGS and ensure the RMC is set to ON, and the Network Status displays OK.
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In NAPCO E-Access, the facility code is part of the badge format. If you have two 36-bit badges with different facility codes, you must enter two different 36-bit badge formats. The badge format includes the facility code.
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No. NAPCO E-Access strike relay numbers are fixed and cannot be changed.
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When you create a shortcut for RMC, do not use the URL from the "Secure Link" in RMC. If you do use this URL, the port number will change, and the shortcut will no longer work. The proper way to create a shortcut for RMC is to go into RMC > Device...
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The NAPCO E-Access controllers support up to a 16 Gig SD-Card, formatted with FAT32.
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The maximum amount of users supported is 5 users for a Basic license, and 10 users for the Advanced license.
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Note: The "Open Cesame" App is not posted under Napco Security Technologies yet.
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As of October, 2022, the Napco E-Access Mobile App is not available yet. Please check with the Napco Technical Support group, to find out if it's available yet.
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When configuring a badge in E-Access, you must apply an Access Level to the badge. On the screen where you apply the Access Level, the TYPE should display "INDIVIDUAL". If TYPE is configured for "Access Level Group", there is more chance of having a...
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To swap the license from the defective controller to a new controller, you must use the "Swap Key" function. This allows you to transfer the license key from one Controller or panel to another.
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The Napco E-Access Mobile App username and password is case sensitive. Please verify you type in the Username and Password with the correct case (Capital or lower case characters).
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Yes, you can configure an INPUT to unlock the door. First, go to settings and define your inputs under the device settings, next go to settings, Event Action, click on Event Action and create your action there.
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The license is available with 32 or more doors.
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Yes...Napco E-Access offers an Export utility and an Import Utility.
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Note: As of October 2022, the "Open Cesame" App is not posted under Napco Security Technologies yet.
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NO...Only Weigand Keypads are supported and they require a badge format in the E-Access software.
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You need to make sure that if there are door contacts, that the person needs to complete the action and open the door. To avoid event, do not use door contacts.
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You need to create the keypad format under Card Formats, and assign it in the Doors screen.
The steps for Card and Pin starts with Pin first then card swipe.
Very Important - The reader and keypad need a badge format for each.
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Swipe the badge at a reader. In the event grid, click on the "Card Format Not Found Blue link". This will then bring you to the badge format screen to create the missing badge format.
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Using the Napco E-Access Decoder, scan the Napco 36-bit badge. Modify the settings as per below.
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Upon logging into the Napco E-Access controller, click the wand icon below for the programming Wizard. The wizard will step you through all the programming screens. Click the Next and Prev buttons to click through the Wizard.
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To view the Napco E-Access license information, click the License icon on the bottom of the screen (looks like mobile phone). Click Edit and then click License Server. The features that are enabled will display on the under Options.
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The Napco E-Access documentation can be found in the Napco Document library. Click on Products >Napco E-Access button.
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Napco E-Access has an integrated ONVIF profile S video storage solution. E-Access platforms use this technology to provide several capabilities. First it provides a low-cost alternative solution to store tagged video event. This function allows each...
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The Napco E-Access controller is considered a hybrid system. It can be managed from the cloud and is also On-Premise. If you wish to configure it for Cloud management, you must purchase the RMC (Remote Management Console) feature. This feature must...
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The latest Firmware image as of October 2022 is 5.00-04h.
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To discover a new Napco E-Access controller, you must use the Smart IP-Finder utility.
The Smart IP-Finder utility can be downloaded from the Napco Document library, under Products> Napco E-Access.
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To update a Firmware image on a Napco E-Access client, go to Settings > Client management screen. The Firmware image on the client, must be the same Firmware version as the Napco E-Access Server. For a client, you download the Firmware image and...
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