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If a "Could not connect to port, Port in use!" message appears when using PCD-Windows Quickloader software, it is possible your modem COM port might be assigned to the same COM port used for the PCI2000/Mini PC interface. To verify the assigned...
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If you have recently installed PCD-Windows Quickloader software on a new computer but are unable to open the imported files, the most likely explanation is not using the same Master Password with the new installation that was used with old...
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With the GEM-P3200, GEM-P9600 and GEM-X255 control panels, program a Test Timer as follows:
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As detailed in this video, be sure to:
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Unlike other communication methods, communicating using a POTS ("Plain old telephone service") requires that you first establish a connection between the Quickloader software and the control panel before all transfer operations are enabled and...
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Some older (version 9, 10, 11) Gemini control panels, including the GEM-P1632, GEM-P1664, PCD-Windows Quickloader to display an error on zone 9 when using Zone Doubling. The solution is to disable the Error Check utility, as follows:
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More than likely your Quickloader software contains outdated zone descriptions. This can happen when zones are added, removed, or changed during a service call.
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Yes. To change the default communication type:
Select File > Preferences.
Select Panel Configurations. In the Default Transfer Option area, use the pull-down menus to set your preferred default communication type.
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Refer to the GEMC-RM3008 Relay Module installation instructions (WI1706) and perform the following:
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All communicators with commercial service plans are required to send a shutdown report to the central station (E308) before the firmware download. Commercial service plans have an SLB prefix and include a 200-second supervisory check-in. To allow...
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Yes! Below is a video that describes how to create custom zone types in PCD-Windows Quickloader:
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Yes, this video describes some shortcuts available in the PCD-Windows Quickloader Feature View screen:
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Log into PCD-Windows Quickloader, click on File > Dealer Settings > StarLink Defaults tab. In the StarLink Authentication area, type your company's master StarLink Dealer ID and Password. Note: StarLink user accounts cannot be used.
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PC Preset is a utility that provides the installer the ability to perform automated remote operations on several accounts. Typical uses of PC-PRESET include overnight uploading and printing of control panel logs, uploading multiple new...
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We recommend using the latest version of Quickloader (currently V6.4.5) (for versions 6.4.2 and prior, scroll down).
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WARNING! This procedure will delete your existing Accounts!
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How to download the installation files from the NAPCO Technical Library (tech.napcosecurity.com) and install PCD-Windows Quickloader for the first time:
Additional information:
NAPCO PCD-Windows Quickloader Software Downloads
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How to use PCD-Windows Quickloader to change the FireLink control panel default program.
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This video shows you how to update the IP Address from the DNS Server:
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The Test Timer schedule is programmed into the control panel using NAPCO's PCD-Windows Quickloader software. If Test Timer is programmed, an automatic test report is transmitted to the central station on the scheduled day(s) at the scheduled...
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The Test Timer schedule is programmed into the control panel using NAPCO's PCD-Windows Quickloader software. If Test Timer is programmed, an automatic test report is transmitted to the central station on the scheduled day(s) at the scheduled...
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When "Panel Access" is enabled, pressing the Access Code on the keypad energizes the control panel PGM2 Output for a specified duration. Program PCD-Windows Quickloader as follows:
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Program PCD-Windows Quickloader as follows:
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