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Answer:
Open the account in the NAPCO NOC website (www.NapcoNoc.com) and verify the DNIS number is displayed correctly. For example, all leading (L) or trailing (T) zeros are displayed.
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To use the Fire Aux Relay for Resettable Fire Power:
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If you recently updated to a new central station receiver but the supervisory and input signals are still being sent to the old telephone number, open the Advanced tab and verify all information in the Advanced Feature Configuration section. If the...
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NAPCO has created a new tool that allows a runaway event to be placed on "test", that will stop specific zones or events from being transmitted if the issue cannot be immediately addressed. For example, if a fire control panel is in a ground fault...
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