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Yes! The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1. This is useful, for example, when installing an LED to indicate if the...
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Log in to the FireLink Cloud Programming Portal (www.FireLinkPro.com). In the portal Home screen:
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Loop Response is the amount of time that a normally-closed circuit must remain open (or a normally-open circuit must remain closed) to trigger an alarm. The longer ("slower") the loop response time, the more immune the system will be to false...
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When Supervisory Alarm Auto Reset is enabled, if a Supervisory zone is activated, the supervisory "SUPV" icon and keypad sounder automatically reset when the condition clears. To program this feature in the FireLink Cloud programming portal...
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Yes! When a fire alarm activates, the Heating, Ventilation, and Air Conditioning (HVAC) system is generally required to be shut down to prevent the spread of smoke and fire. After a fire alarm-triggered shutdown, the HVAC system does not...
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Yes. Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas. As shown in the example below, Mike is User #1 and as manager he has programming abilities and...
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Yes. To have the siren sound momentarily (for 4 seconds) upon arming, launch PCD-Windows Quickloader software and:
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The Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panels can be programmed to provide a voltage trigger or a dry contact closure using a low current relay. This relay can be used to trigger your water valve controller to close...
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NFPA 72 and UL 864 prohibit remote downloading to a Fire Alarm Control Panel unless a qualified technician is physically at the control panel installation site. To ensure a technician is on site, the Fire system keypad must first be unlocked...
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Yes, all Prima systems must be activated, including 'demo' units. The Prima Super Panel must be activated on the www.NapcoComNet.com website to receive the latest firmware updates and to accept enrollments of sensors. The Prima unit is...
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Yes, a Prima fire system in alarm requires a Master passcode to clear the alarm condition. The Master passcode is required and cannot be changed in the system Settings.
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If your Prima is connected through the cellular network only, the RSSI (Received Signal Strength Indicator) is displayed in the Prima Portal under SYSTEM. The RSSI Level History is located near the bottom of the web page. An acceptable...
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The number of clips available per month depends on the plan selected. For example, the number of clips available per month with the '2-Camera' plan:
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No, it is not possible for a user to add or delete user codes through keypad programming. The only similar user code function available is to update a known user code already programmed in system.
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No, it is not possible to disable the cover tamper from creating a trouble when the control panel considers it tripped.
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Models: All FireLink, Firewolf* and GEMC* Fire Panels (FL-xxx, FLX2-xxx, GEMC-FW-xxx, GEMC-COMBOxxx)
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1. Address the RM3008 according to the address chart:
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We recommend that you consider an external power supply for your system if the power draw is close to the maximum allowed by the control panel.
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All keypads must be addressed properly in order to communicate with the control panel. The GEM-RP2/GEM-K2 and GEM-RP3/GEM-K3 series are addressed through an address jumper setting and the GEM-RP1/ GEM-K1 series are addressed through keypad...
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After successfully integrating the NAPCO E-Access controller with a burglary alarm control panel (such as the Gemini GEM-P3200), the NAPCO E-Access controller can only disarm the burglary alarm. The NAPCO E-Access controller cannot arm the...
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To access the Network screen, proceed as follows:
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Access the Prima dealer portal website, go to System > Gateway Status, and reference the Hardware Type. The example system shown below is connected by cellular (the Hardware Type is "LTE").
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In the StarLink Radio Management Center, i.e., the NAPCO NOC, you may notice that all system Event times are displayed in the Eastern Time Zone (ET) only. This is because the NAPCO NOC (Network Operations Center) is physically located in the...
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If you have successfully assigned account numbers to Prima Super Panels in the past but are now seeing the screens similar to those shown below (in System > Options) that indicate, "This account is not currently monitored..." and "There are no...
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No. If multiple authorized users are using the same arm/disarm passcode, it is not necessary to create a separate passcode for each user.
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The Prima system was designed to be the main hub of your Z-Wave automation system. It cannot be used as a secondary hub for an existing system.
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Yes. If you see a symbol on a Prima Super Panel screen that looks like the symbol shown below, it means that although the Prima system is connected to a Wi-Fi network (SSID), there is no active connection to the Internet.
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1. In the Home screen, select the Settings menu ("hamburger" icon at the top left), then select Devices.
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If your doorbell was successfully added to your Prima system and are receiving notifications but not video feed, ensure you have a Prima service plan that includes video, as follows:
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If the Chime tone is not sounding at the keypad when the Chime Zone is violated, check the following:
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The NAPCO Prima dealer portal website (www.NapcoPrima.Pro) allows you to add new (and delete existing) Prima Super Panels (called "gateways" in the website).
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The Prima Super Panel Smash & Grab feature is designed to enhance the security of your premises by detecting unauthorized attempts to tamper with the security panel during an armed state.
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If you need to reset your Prima Super Panel back to its factory default condition, proceed as follows, but be aware that resetting will completely remove all settings, sensors, devices, and monitoring settings.
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The Prima Super Panel features dual-path capability: Wi-Fi serves as the main pathway, with cellular connectivity reserved solely for emergency backup signal transmission. It is recommended not to operate the Prima solely with cellular...
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To test the programming of an existing Test Timer feature:
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With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes. Zone ANDing is designed to afford redundant protection for...
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Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
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If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad. This delay is because the control panel may require up to 4 hours...
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