Search FAQs

Search FAQs

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In my GEM-P1664 control panel, can I enable selected users in single or multiple Areas?

Answer:
Yes.  Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas.  As shown in the example below, Mike is User #1 and as manager he has programming abilities and...

Can the wireless receiver or EZM cover tamper switch be disabled if a tamper trouble is not indicated at the system keypad?

Answer:
No, it is not possible to disable the cover tamper from creating a trouble when the control panel considers it tripped.

With a Gemini GEM-Series security system, if I replace an existing keypad, does the new keypad need to be reprogrammed?

Answer:
All keypads must be addressed properly in order to communicate with the control panel.  The GEM-RP2/GEM-K2 and GEM-RP3/GEM-K3 series are addressed through an address jumper setting and the GEM-RP1/ GEM-K1 series are addressed through keypad...

How can I supervise the keypad communication bus of the Gemini GEM-P3200, GEM-P9600 or the GEM-X255 control panel to ensure that the bus is not compromised?

Answer:
The keypad communication bus on all NAPCO control panels is fully self-supervised and will locally annunciate a trouble if for any reason a programmed device does not respond to a control panel poll. Devices connected to the keypad communication bus,...

Does the GEM-K1VPS keypad announce zone faults via an audible voice description?

Answer:
No, the GEM-K1VPS does not announce zone faults. However, the GEM-K1VPS will annunciate all keypad menu options, including:
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Do you have a simplified Gemini User's Guide for use with Gemini control panels and "K Series" STAY/AWAY Keypads?

Answer:
Yes.  The following is a helpful guide to basic NAPCO Gemini security system operations:
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Can I turn off or reduce the brightness of the GEM-K1VPS keypad LCD display backlighting?

Answer:
Yes, you can disable the GEM-K1VPS keypad LCD display backlighting on this keypad.  You can also have this backlighting auto-dim, and then auto-increase when motion is detected by the integral PIR motion detector (see below for details). ...

How do I remove pre-existing wireless zones from my GEMINI control panel installation?

Answer:
Enter Program Mode using the keypad or using PCD-Windows Quickloader download software and remove the RF IDs of the wireless devices from the system.  After the RF IDs are removed, you will then be able to remove the zones from the Area....

Are the System Sensor model COSMO-2W and COSMO-4W combination smoke and carbon monoxide detectors UL Listed for use with Gemini control panels?

Answer:
The System Sensor COSMOD2W and COSMOD4W interface modules are UL Listed for use with suitably rated UL Residential and Commercial Fire Alarm Control Panels.  In addition, the COSMO-2W 2-wire module does not require a 2-wire compatibility listing...

How can I clear the trouble E22-XX (XX = designated zone number in trouble) that appears on my Gemini keypad display?

Answer:
At the keypad, first press RESET to acknowledge the trouble, then press FUNCTION or MENU (depending on the keypad model) repeatedly until Reset System Trouble Y/N appears, then press YES. 
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When a Gemini control panel is armed with the "Easy Arm" procedure, can the control panel be disarmed with a "Service Code"?

Answer:
No, a Service Code will only disarm a system that has been armed with the Service Code.  If the control panel was armed by any other means (e.g. Auto Arm, Easy Arm, a normal User Code), then the Service Code is not valid to disarm the...

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