Search FAQs

Search FAQs

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Can I make the siren briefly sound when I arm my burglary alarm system?

Answer:
Yes.  To have the siren sound momentarily (for 4 seconds) upon arming, launch PCD-Windows Quickloader software and:
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Does my security system have "Sabbath Mode", where I can power off motion detectors during certain times of the week?

Answer:
Refer to the GEMC-RM3008 Relay Module installation instructions (WI1706) and perform the following:
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What is the Test Timer feature, and how do I use PCD-Windows Quickloader software to program Test Timer in my GEM-P3200, GEM-P9600 or GEM-X255 control panel?

Answer:
The Test Timer schedule is programmed into the control panel using NAPCO's PCD-Windows Quickloader software.  If Test Timer is programmed, an automatic test report is transmitted to the central station on the scheduled day(s) at the scheduled...

What is the Test Timer feature, and how do I use PCD-Windows to program Test Timer in my GEM-P816, GEM-P1632 or GEM-P1664 control panel?

Answer:
The Test Timer schedule is programmed into the control panel using NAPCO's PCD-Windows Quickloader software.  If Test Timer is programmed, an automatic test report is transmitted to the central station on the scheduled day(s) at the scheduled...

How do I program PCD-Windows Quickloader so that when I press a keypad access code, the control panel PGM2 Output energizes an external relay for a specified period of time?

Answer:
When "Panel Access" is enabled, pressing the Access Code on the keypad energizes the control panel PGM2 Output for a specified duration.  Program PCD-Windows Quickloader as follows:
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In PCD-Windows Quickloader, when I try to add a User Code a "User Code Duplicate Found" error appears (example shown below). How do I resolve this?

Answer:

The above error message appears when an ACM has been added to the system and you overwrite a previous User Code or Access Group that contained the same User Code.
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With my Gemini or Gemini C-Series (GEMC) control panel, how can I set the clock using PCD-Windows Quickloader download software?

Answer:
Although most of our Gemini and Gemini C-Series (GEMC) control panels allow the clock to be set using the keypad (Dealer Keypad Program), the clock can also be set using PCD-Windows Quickloader download software.  There are two ways to set the...

How do I program a Group such that they are disallowed access unless the Burglary system is disarmed?

Answer:
In PCD-Windows Quickloader software, open the User Assignment screen, User/Access Groups tab (shown below).  For that Group program the AL (Alarm Level) for "1" and program the Code Type for "none".

I just programmed a GEM-KEYF for Panic using PCD-Windows Quickloader software (in the System Assignment screen, Wireless Keyfobs/Receivers tab) but why is the system is not reporting?

Answer:
In the Keypad Assignment screen, Keypad Reporting and Outputs tab, select Area 1 in the pull-down list in the "Report on Alarm Telco 1" column for Panic.

Can you explain how to use Windows Device Manager to troubleshoot hardware devices when using PCD-Windows Quickloader?

Answer:
Device Manager is a Windows software utility used to investigate potential hardware conflicts and is helpful with locating and resolving other computer-related issues.  However, accessing the Device Manager itself differs within each version of...

Can I use the SLE-GSM radio with the PCD-MANAGER software?

Answer:
PCD-Manager does not support radio communication.  PCD-Manager is intended to provide the end user with a software tool that allows them to manage Security System Users and Access Control Proximity Cards locally, at their place of business.
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