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What are the trouble codes and conditions for the Gemini GEM-P816, GEM-P1632, GEM-P3200, GEM-P9600, GEM-X255 and GEMC "C-Series" control panels?

Answer:
NN = Device of zone number.  Note:  "E" messages not listed here are currently undefined and reserved for future use.
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What is an NN-Out of System trouble code and how can I resolve this?

Answer:
An NN-Out of System trouble may be displayed on the keypad(s) upon moving the keypad configuration jumper (located on the control panel PCB) from "Normal" to "Configure".  If the jumper is set to "Normal" and the keypad(s) still display "Out of...

What is an E24-00 trouble code and how can I resolve this?

Answer:
An E24-00 trouble indicates a system "Service Message" exists.  This code is not actually a "trouble" condition but is a programmable message feature that is added using PCD-Windows Quickloader software.  Service Messages are typically used...

What is an E21-00 trouble code and how can I resolve this?

Answer:
An E21-00 trouble indicates the system has shut down.  The control panel has been shut down by the PCD-Windows Quickloader software.  To clarify the reason for the shut down, click Panel History, Status History in Quickloader and check the...

What is an E16-NN trouble code and how can I resolve this?

Answer:
An E16-NN trouble indicates that an RF receiver is receiving jammed (indecipherable) signals.  This transmitter interference can be caused by extreme atmospheric conditions.  Try relocating the receiver.  If the issue persists, you may...

What is an E10-NN trouble code and how can I resolve this?

Answer:
An E10-NN trouble indicates a Burg keypad response trouble.  The keypad(s) are not communicating with the control panel.  If more than one keypad is in the system, ensure that all keypads are assigned different addresses.  Verify that...

What is an E10-NN trouble code and how can I resolve this?

Answer:
An E10-NN trouble indicates a Burg keypad response trouble.  The keypad(s) are not communicating with the control panel.  If more than one keypad is in the system, ensure that all keypads are assigned different addresses.  Verify that...

What is an E08-00 trouble code and how can I resolve this?

Answer:
The E08-00 trouble indicates a Telco line failure or other issue with the telephone line.  This trouble could indicate that the telephone line has been cut or has low voltage.  A Telco line failure is a programmable feature that includes...

What is an E03-00 trouble code and how can I resolve this?

Answer:
An E03-00 trouble indicates communication issue (the system is unable to communicate with the central station).  First, verify that all communication information has been programmed properly, including the central station telephone number,...

What is an E02-00 trouble code and how can I resolve this?

Answer:
An E02-00 trouble indicates a system low battery.  Check to see that battery is properly connected.  If the battery is properly connected, disconnect AC power and read the battery voltage.  If the battery voltage is OK, disconnect from...

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