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Answer:
The event "Bad Subscriber ID in History" indicates there is no subscriber ID number programed for the Area that went into alarm. Remedy this by adding the correct subscriber ID number or by simply disabling reporting for the zones in that...
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StarLink Dual Path Fire Communicators support the patented* UL 864 listed "Self-Supervising Fire Communicator" feature that allows the communicator to annunciate a communication trouble as per NFPA without the need for a 3rd party UL relay or any...
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Yes! The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1. This is useful, for example, when installing an LED to indicate if the...
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In the NAPCO NOC website (www.NapcoNOC.com), program the keypad address and panel type, select the StarLink Connect tab and select Panel Configuration:
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Log in to the FireLink Cloud Programming Portal (www.FireLinkPro.com). In the portal Home screen:
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Loop Response is the amount of time that a normally-closed circuit must remain open (or a normally-open circuit must remain closed) to trigger an alarm. The longer ("slower") the loop response time, the more immune the system will be to false...
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When Supervisory Alarm Auto Reset is enabled, if a Supervisory zone is activated, the supervisory "SUPV" icon and keypad sounder automatically reset when the condition clears. To program this feature in the FireLink Cloud programming portal...
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Yes! When a fire alarm activates, the Heating, Ventilation, and Air Conditioning (HVAC) system is generally required to be shut down to prevent the spread of smoke and fire. After a fire alarm-triggered shutdown, the HVAC system does not...
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Yes. Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas. As shown in the example below, Mike is User #1 and as manager he has programming abilities and...
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Yes. As shown below, launch PCD-Windows Quickloader, open NAC/Output Assignment > NAC/Output Options and add a check to Horn/Strobe Simultaneous Silence.
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Yes. To have the siren sound momentarily (for 4 seconds) upon arming, launch PCD-Windows Quickloader software and:
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Yes. As shown in the diagram below, cut the jumper "A" to change the control panel Aux Relay into a dry Class C relay.
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When updating the StarLink Communicator firmware, the option Smart Download is available:
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The Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panels can be programmed to provide a voltage trigger or a dry contact closure using a low current relay. This relay can be used to trigger your water valve controller to close...
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The wiring shown below permits multiple relays to allow power through to the same output if any one of the wired relays is tripped.
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NFPA 72 and UL 864 prohibit remote downloading to a Fire Alarm Control Panel unless a qualified technician is physically at the control panel installation site. To ensure a technician is on site, the Fire system keypad must first be unlocked...
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Yes, all Prima systems must be activated, including 'demo' units. The Prima Super Panel must be activated on the www.NapcoComNet.com website to receive the latest firmware updates and to accept enrollments of sensors. The Prima unit is...
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Yes, a Prima fire system in alarm requires a Master passcode to clear the alarm condition. The Master passcode is required and cannot be changed in the system Settings.
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On the Prima PFOB Multi-Button Keyfob, shown below, to send an SOS signal you must press the red SOS button twice within 5 seconds. Upon the first button press, the blue LED at the top will illuminate, then press the SOS button again to send...
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If your Prima is connected through the cellular network only, the RSSI (Received Signal Strength Indicator) is displayed in the Prima Portal under SYSTEM. The RSSI Level History is located near the bottom of the web page. An acceptable...
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When looking at a Prima camera's Wi-Fi Signal Level and Wi-Fi Link Quality, it might be helpful to visualize these numbers using a number line:
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Yes. To run reports in the Prima Portal:
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When updating the Network Board's firmware to the MVP cloud version, in uniVerse Finder, if the user changes the Operation Mode to "Mode A" before attempting the firmware update, the update will not proceed. The Operator must switch the mode back to...
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When using dual path reporting and Simultaneous Dual Report is enabled, two signals are sent at the same time: One signal is sent through the cellular network and the other is sent using TCP/IP.
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Open the NAPCO NOC (StarLink Radio Management Center) at www.NapcoNOC.com, open the communicator you wish to update and proceed as follows:
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To set the control panel date and time using the GEM-RP1CAe2 or GEM-K1CA keypad:
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To program a "Panel Relay Fire Trouble Relay" to monitor the status of the relays within the fire alarm panel (terminals 10, 11, and 12) to trigger a trouble signal by a loss of power:
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To trip ("test") the GEMC heat detectors:
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If a "Could not connect to port, Port in use!" message appears when using PCD-Windows Quickloader software, it is possible your modem COM port might be assigned to the same COM port used for the PCI2000/Mini PC interface. To verify the assigned...
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If you have recently installed PCD-Windows Quickloader software on a new computer but are unable to open the imported files, the most likely explanation is not using the same Master Password with the new installation that was used with old...
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The Auto-negotiated selections are: 10/100Mbps and Half/Full-Duplex, 10Mbps and Half/Full-Duplex, and 10Mbps and Half-Duplex.
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Yes. The FW-2S 2-Wire Smoke Detectors can be used with UL Listed control panels without using the integral sounder, thus eliminating the need for using the FW-RM1 Reversing Module with NAPCO Gemini control panels or using the GEMC-SDW...
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The Prima video doorbell is only compatible with mechanical doorbell chimes.
Doorbell chimes with an integral speaker, (usually known as 'digital' or 'electronic' chimes) are not compatible with the Prima video doorbell.
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The number of clips available per month depends on the plan selected. For example, the number of clips available per month with the '2-Camera' plan:
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No, it is not possible for a user to add or delete user codes through keypad programming. The only similar user code function available is to update a known user code already programmed in system.
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No, it is not possible to disable the cover tamper from creating a trouble when the control panel considers it tripped.
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Models: All FireLink, Firewolf* and GEMC* Fire Panels (FL-xxx, FLX2-xxx, GEMC-FW-xxx, GEMC-COMBOxxx)
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For the GEMC Fire Side of the GEMC Control Panel:
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