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Go into Settings > Device Settings and select Aux Output. Select which Aux Output you are using, and press Edit. Under mode, set it to single pulse mode and then provide the time you want the output to be abnormal. Press Save
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When a new card format is needed, it is suggested to create a new format by using the decoder and use that new format, in order to meet your card requirements. Do not edit one of the default card formats, as changing the default preloaded formats may...
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Make sure the Status LED is blinking on and off, indicating proper polling of your IP Network. If it’s not blinking on and off, power cycle the controller first. If it’s still not working, verify a proper Static IP address was...
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No, all schedules on Free Access will be ignored when a treat level is activated.
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Once a wireless lock or netpanel is defaulted and put into discovery mode, it will remain in discovery mode for 24 hours only. (You will need to default the lock/panel again if this time has expired)
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THREAT LEVEL is a feature of the E-Access system that allows you to temporarily modify or bypass the existing Schedules and Access Level privileges.
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Yes, the easiest way to add users to an existing User list, is to use the Export and Import features located in SETTINGS.
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CICP1300NETBD - Network adapter for the Super Two.
CICP18ACCNETBD - Network adapter for the Accelaterm and the Accelerator. It is a standard feature on the Accelaterm and optional on the Accelerator
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Once it is licensed, you must go to Settings > Network Settings > RMC and make sure the "CONNECT TO RMC" is set to ON, and the Network Status displays OK.
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NO, the RMC feature must be purchased and must be added to the license. Once it is licensed, you must go to SETTINGS and make sure the RMC is set to ON, and the Network Status displays OK.
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Unlike the Continental software where there is a facility code screen, in E-Access, the facility code is part of the badge format.
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If using GMAIL as the Mail Server, and it has stopped working. GMAIL has increased its security levels and will require you to setup an "App Password" specifically to work with CA3000 or CA4K email notifications. If you go into your Google Account...
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While using Indala prox cards, the parity settings change over badge number 35,535. If you are using badge numbers below and above number 35,535, set the parity settings to zeros, and all badge numbers should work.
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NO - CAE/NAE strike relays numbers are fixed and can't be changed.
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NO- The CAE/NAE strike relay numbers are fixed, and can't be changed.
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When a NEW HOLIDAY is created, it is automatically sent to the panel.
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If the Controller is set to Non-Polling mode under Channels/Comports, the TXD and RXD LEDs will not flash as frequently.
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NO - You must use the AL-IM2 or AL-IM3 Gateways with the CA3000 or CA4K software.
The Air Access Gateways have an Air Access sticker on them, and can't be used with the CA3000 or CA4K software.
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When you create a shortcut for RMC, do not use the URL from the "Secure Link" in RMC. If you do use this, the port number will change and the shortcut will not work anymore. The proper way to create a shortcut for RMC, is to go into...
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The three legacy panels (Microterm, Miniterm and Smarterm) do work with the CA4K software, but it is recommended to upgrade to a more modern panel. Many advanced features of CA4K are not supported on these three legacy panels, and you will find some...
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No...It can be turned off in the Lantronix settings.
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The Continental E-Access controllers support up to a 16 Gig SD-Card, formatted with FAT32.
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The "Enable Wireless Locks" checkbox only displays on a CA4K Host and on an additional HCS (Com Server). The "Enable Wireless Locks" checkbox will never display on a Workstation. Please verify that you are not on a Workstion.
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The maximum amount of users is 25, for a Continental E-Access license.
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If the reader is configured for a BADGE VALIDATOR, it will disable the badge on the first swipe and then enable it on the next swipe. In almost all cases, the reader type should be configured for a DOOR.
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Upon logging in, the license screen will display. Click Edit and the MAC address should display, and the rest of the fields will be blank. If the controller is a Server, click the "Server Key" button. If it's going to be a Client, click the "Client...
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NO...Only Weigand Keypads are supported and they require a badge format in the E-Access software.
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When configuring a badge in E-Access, you must apply an Access Level to the badge. On the screen where you apply the Access Level, the TYPE should display "INDIVIDUAL". If TYPE is configured for "Access Level Group", there is more of a chance of...
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NO... the keypad data received by the controller will be identical as a 26 bit Prox card. You do not have to Enable the keypad under Readers.
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To swap the license from the defective controller to a new controller, you must use the "Swap Key" function. This allows you to transfer the license key from one Controller or panel to another.
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Under Windows Services, you must make sure the "Print Spooler" Service is "RUNNING".
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The E-Access "CAE Manager" Mobile App username and password is case sensitive. Please verify you typed in the correct Username and Password along with the proper case (Capital or lower-case characters).
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YES... All functions use Authorization.
You must get the access_token and use the access_token returned and "token_type = bearer" to call all other functions.
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An acceptable Signal Strength range for Networx Wireless locks is >32 and <90.
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To get the Personnel>Personal Supervisor drop-down list to populate, you must create a Personnel record for the Supervisor. In addtion, you must select the "Supervisor" checkbox for the Personnel record.
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The Quick Search feature is enabled under System>System Settings>Operator Admin settings.
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NO...In order to support TLS 1.2, you need to upgrade to CA4K. The CA3000 does not support it and must use the older TLS 1.0 / 1.1.
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YES...Windows 11 Pro and Server 2022 is now supported in V1.1.54 Build 162 -SP3.
REMINDER - The CA4K does not support ANY HOME versions of Windows.
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