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Although the DL-Windows software has the option to set any 'Basic User' as an 'Emergency Lockdown' User, non-Networx locks will not allow this programming option to be programmed.
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Refer to Fig. 5 below: When installing the cylinder, use a screwdriver to turn the Cam Crosshole until it is in the fully unlocked position and cannot be turned any further.
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If DL-Windows V5 is not sending Features to your lock, a likely cause is a missing Security Password for the Account.
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To connect a model ETPDNSRX to a Networx system, use the profile option for the ETPDNRX in DL-Windows.
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To use the AUX relay of a Trilogy Networx™ System NETWORXPANEL Wireless Networx Control Panel that is connected to an Air Access system, configure the Shunt Relay option as follows:
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Yes. When changing the Air Access Operator password for a customer, inform the customer that the new password is temporary and the system will require it be changed upon its first use.
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DL-Windows Database Migration Using SSMS
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Data Transfer Modules allow the transfer of lock programs and other data between DL-Windows software and Alarm Lock locking devices. For step-by-step instructions, see this video Tech Tip:
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1. Run Device Manager, right-click Silicon Labs CP210x device and select Properties.
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To enable a Group overnight, use the following sequences:
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To export a list of the Global Users in a comma-separated value .csv file:
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For all locks that use the T2 programming, the User Code length requirements are:
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See this video for step-by-step instructions:
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Air Access Lockdown Control: Lockdown Areas and Threat Levels:
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In DL-Windows, select Tools > Export Account.
Save the .acc file to a USB thumb drive, then insert that thumb drive into the other PC. Install DL-Windows into the other PC, open DL-Windows and select Tools > Import Account.
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Be sure to use a compatible browser when using the Air Access cloud such as Microsoft Edge, Google Chrome, and Mozilla Firefox. Use of other non-standard browsers could prevent the saving of modifications.
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When a (P)DL4100 or (P)DL4500 "Privacy" door lock is in use with Privacy mode engaged, remember that all Administrative User Codes will override (i.e., "bypass") Privacy mode to allow access through the door. By design, all Administrative User...
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Factory default Alarm Lock devices such as Networx locks, readers, the NETWORXPANEL, etc., that have been discovered and connected to an Air Access system cannot be reverted to their original factory firmware. The Air Access discovery and...
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Troubleshooting DL-Windows Connection Issues:
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For all non-Networx cylindrical locks:
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When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence. For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...
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No, an access point cannot be used within the Air Access system.
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The AL-PCI is an interface cable that allows for high-speed communication between a PC running DL-Windows software and a compatible Trilogy Digital Lock or an AL-DTM Data Transfer Module. Using the AL-PCI cable, the PC can upload or download...
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For the answer, see this video:
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Enable PC uploading / downloading using Function 58, "Upload/Download PC Data", as follows:
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An Ambush Code is a special code entered at the lock keypad when a user is forced to unlock a locking device. The device unlocks but sends a silent alarm (with no indication at the keypad). The Ambush Code can be used to trip a relay, to alert...
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The following readers and ArchiTech locks have Bluetooth capabilities and will work with the NAPCO E-Access system:
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Lock models (P)DL4100 and (P)DL4500 include a programmable "Privacy Mode" feature typically used with rooms needing temporary privacy from others (e.g., bathrooms, dorms, and meeting rooms). After using an access code to enter the protected room, the...
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(Stock Music: https://www.pond5.com/royalty-free-music/item/89162806-ambient-technology-background-corporate-inspirational-light)
(Pond5: https://www.pond5.com/)
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DL-Windows will only run on a Windows PC.
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Before setting up Air Access Bluetooth credentials, the Air Access system MUST have a Bluetooth-enabled device configured to allow a Mobile Credential to be sent after it is created in the Personnel screen.
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Currently, the Door Number can be programmed using the keypad with only two Trilogy lock models: The DL4100 and PDL4100. If the AL-DTM Data Transfer Module is not available, program (or reset) the Door Number as follows:
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When changing the batteries in your Trilogy lock, ensure the correct polarity with each battery. If a battery is installed with incorrect polarity, the lock might seem to power up correctly but in fact will not receive the correct...
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There is no need to uninstall and re-install the software.
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Yes. The account file(s) from DL-Windows version 5.5.3 are fully compatible with DL-Windows version 5.5.4 and can be imported directly into version 5.5.4.
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No, Air Access requires Wiegand readers only. Order any of the compatible readers offered by Alarm Lock, listed below. Do not order Networx DK Panel Packs as the NETPDK and NETDK model keypads are not compatible with the Air Access system. Order the...
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Yes. In the Air Access Cloud Web Portal, located under Wireless Configuration, simply select Replace Gateway and follow the prompts.
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No. The Air Access system requires Air Access system Gateways. The model AA-GATEWAY, AA-GATEWAYPOE or AA-GATEWAY-PW must be used. Note: The Alarm Lock model AL-IM3 is used with DL Windows, Networx and Continental. Refer to the instructions included...
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