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Answer:
To use the AUX relay of a Trilogy Networx™ System NETWORXPANEL Wireless Networx Control Panel that is connected to an Air Access system, configure the Shunt Relay option as follows:
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Yes. When changing the Air Access Operator password for a customer, inform the customer that the new password is temporary and the system will require it be changed upon its first use.
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See this video for step-by-step instructions:
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Air Access Lockdown Control: Lockdown Areas and Threat Levels:
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Be sure to use a compatible browser when using the Air Access cloud such as Microsoft Edge, Google Chrome, and Mozilla Firefox. Use of other non-standard browsers could prevent the saving of modifications.
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Factory default Alarm Lock devices such as Networx locks, readers, the NETWORXPANEL, etc., that have been discovered and connected to an Air Access system cannot be reverted to their original factory firmware. The Air Access discovery and...
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No, an access point cannot be used within the Air Access system.
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Before setting up Air Access Bluetooth credentials, the Air Access system MUST have a Bluetooth-enabled device configured to allow a Mobile Credential to be sent after it is created in the Personnel screen.
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No, Air Access requires Wiegand readers only. Order any of the compatible readers offered by Alarm Lock, listed below. Do not order Networx DK Panel Packs as the NETPDK and NETDK model keypads are not compatible with the Air Access system. Order the...
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Yes. In the Air Access Cloud Web Portal, located under Wireless Configuration, simply select Replace Gateway and follow the prompts.
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No. The Air Access system requires Air Access system Gateways. The model AA-GATEWAY, AA-GATEWAYPOE or AA-GATEWAY-PW must be used. Note: The Alarm Lock model AL-IM3 is used with DL Windows, Networx and Continental. Refer to the instructions included...
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No. The new Networx Version 3 Gateways (AL-IM3-80211 and AL-IM3-POE) are only for use with the Continental Access CA4K software and the Alarm Lock DL-Windows software.
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Yes. When using the ComNet website (www.NapcoComNet.com) to activate the Air Access communicators, you can add all communicators into the same Subscriber ID number.
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Simply add a second Air Access communicator into the same account. 500 users (maximum) are supported for each communicator.
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One Air Access Gateway can support up to 7 Expanders.
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Go into the Access > Personnel screen. Click +ADD PERSONNEL, enter your proximity card number under Badge Number / PIN Only. Next, to enable High Security, set up a numerical PIN code under Two Factor PIN.
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