FAQs
What steps are needed to discover my Generation-3 Networx Gateway?
In addition to the instructions provided, the following may be helpful:
- Be sure you are using DL-Windows software version 5.5.4 or later.
- Ensure the Gateway is set to its factory default settings: Press and hold the Gateway's Reset button until its red and amber LEDs turn on solid, then release the Reset button. After about a minute the amber LED will turn on solid, and its green LED will flicker.
- If using a PC to discover the Gateway, ensure that both the PC and the Gateway are connected to the same network Subnet. If needed, contact your network administrator for help with this step.
- If using a laptop to discover the Gateway, ensure the laptop is wired to the network router (or switch), disable its Wi-Fi, and reboot the laptop before attempting to discover the Gateway.