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I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D. How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

Other Napco software, such as PCD-Windows Quickloader software, stores previously entered customer data. If I use the StarLink Connect software application to connect my StarLink Connect radios to Honeywell or DSC panels, does the software store all of the Radio ID Numbers that I previously entered?

Answer:
The StarLink Connect software application will only store one radio ID number for each software type (one for Honeywell, one for DSC), however the software will store the other user-defined fields associated with the radio ID number.
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How do I connect to a Honeywell control panel using Compass programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of Honeywell control panels, please call Honeywell Technical Support).
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How do I connect to a DSC control panel using DLS 5 programming software through a StarLink Connect radio?

Answer:
(Note:  For questions regarding the programming of DSC control panels, please call DSC Technical Support). 
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