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In my GEM-P1664 control panel, can I enable selected users in single or multiple Areas?

Answer:
Yes.  Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas.  As shown in the example below, Mike is User #1 and as manager he has programming abilities and...

How do I program the GEM-TEMP64 Temperature Sensor into the GEM-P1664 burglary control panel?

Answer:
Use PCD-Windows Quickloader software to program the GEM-TEMP64 Temperature Sensor into the GEM-P1664 burglary control panel:
...

How can I supervise the keypad communication bus of the Gemini GEM-P3200, GEM-P9600 or the GEM-X255 control panel to ensure that the bus is not compromised?

Answer:
The keypad communication bus on all NAPCO control panels is fully self-supervised and will locally annunciate a trouble if for any reason a programmed device does not respond to a control panel poll. Devices connected to the keypad communication bus,...

How do I remove pre-existing wireless zones from my GEMINI control panel installation?

Answer:
Enter Program Mode using the keypad or using PCD-Windows Quickloader download software and remove the RF IDs of the wireless devices from the system.  After the RF IDs are removed, you will then be able to remove the zones from the Area....

I am unable to gain access when swiping an HID card that was included with the Napco HID Card / Reader Kit (GEM-1DITKA). What can I do?

Answer:
Run PCD-Windows Quickloader software, open the Keypad Assignment screen, ACM Assignment tab.  Check the "Enable Napco Proprietary Access Format" check box (or enable location 2780 and add "2").  In addition, ensure a schedule was not...

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