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Can the NAPCO control panels be programmed to provide constant 12VDC upon arming Area 1?

Answer:
Yes!  The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1.  This is useful, for example, when installing an LED to indicate if the...

In my GEM-P1664 control panel, can I enable selected users in single or multiple Areas?

Answer:
Yes.  Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas.  As shown in the example below, Mike is User #1 and as manager he has programming abilities and...

Is the GEM-P816, GEM-P1632, or GEM-P1664 control panel programming stored in the firmware EPROM chip?

Answer:
No, the EPROM chip does NOT contain the control panel programming selections that were made in PCD-Windows Quickloader software, nor does it contain any keypad programming selections.  The EPROM only contains the firmware for that control panel...

With the GEM-P816, GEM-P1632, and GEM-P1664 control panels, how do I use PCD-Windows Quickloader software to program the Auto-Arm feature?

Answer:
The GEM-P816, GEM-P1632, and GEM-P1664 control panels cannot be auto-disarmed, but the following instructions describe how to use PCD-Windows Quickloader software to enable the Auto-Arm feature at a specified time of the day on specific days of the...

Why am I unable to upload to (or download from) my V30 NAPCO control panels GEM-P3200, GEM-P9600 and GEM-X255 using PCD-Windows Quickloader?

Answer:
There is a known issue specific to version 30 of the above listed control panels, manufactured circa 2006. You must update the control panel EPROM to a newer version chip (the latest chip version part # is SE-GEM32-255). EPROM versions 40 and above...

How do I silence / disable sirens programmed in a control panel that does not have any devices wired to the bell output?

Answer:
If your control panel does utilize the bell output, your sirens will likely be connected through the Burg relay. To silence selected zones or all zones using PCD-Windows Quickloader software, open the Zone Configuration screen for each zone and...

Do the Gemini control panels support a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software:  
...

When using PCD-Windows Quickloader software to program the control panel, must the control panel configuration jumper be set to KEYPAD CONFIGURE?

Answer:
The control panel must be in 'normal' mode (panel configuration jumper set to NORMAL) for PCD-Windows Quickloader software to connect to the control panel. Only during Direct Access Keypad Programming (where data is entered at the keypad by address...

With a Gemini control panel, can I program a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone to delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software.
...

NFPA 72 (2013) requires a 6-hour Test Timer be programmed in my Gemini C-Series (GEMC), Firewolf and FireLink control panels. How do I program a 6-hour Test Timer using PCD-Windows Quickloader software?

Answer:
Ever since the NFPA 72 (2013) was instituted, a 6-hour Test Timer may be required to be programmed in your Gemini C-Series (GEMC), Firewolf or FireLink control panel. Proceed as follows:
...

I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

What are the requirements for integrating NAPCO and Continental Access control panels?

Answer:
With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for...

What are the requirements for the integration of NAPCO alarm panels and Continental Access control panels?

Answer:
With NAPCO control panels, the IBR-ZREMOTE must be connected to a Gemini GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panel. The IBR-ZREMOTE must be connected to the control panel bus and programmed as a keypad with its Type as an...

How do I connect 2-wire and 4-wire smoke detectors to an automatic gate with Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels?

Answer:
When a fire alarm occurs within a premises that has a powered front entry gate, it is important for the gate to open upon a fire alarm condition to permit entry to the fire response team. Detailed below are the steps for wiring 2-wire and 4-wire...

How do I keypad program a Test Timer schedule (a 7 Day, 8 Hour or 1 Hour schedule) with a Model MA1008e Version 2 control panel?

Answer:
Normally the control panel sends a Test Timer report daily, but if you prefer a weekly test, or an 8 hour test, or a 1 hour test, program as follows:
...

What are Opening / Closing Signals, and how do I use PCD-Windows to program Opening / Closing Signals in my GEM-P3200, GEM-P9600 or GEM-X255 control panel?

Answer:
If Opening / Closing Signals are programmed, a signal is transmitted to the central station whenever the control panel is either armed or disarmed.
...

What are Opening / Closing Signals, and how do I use PCD-Windows to program Opening / Closing Signals in my GEM-P816, GEM-P1632 or GEM-P1664 control panel?

Answer:
If Opening / Closing Signals are programmed, a signal is transmitted to the central station whenever the control panel is either armed or disarmed.
...

My Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel is enabled for "Auto Arming". Upon arming, the siren sounds a warning for 2 seconds. With "Auto Arming" enabled, can I suppress this sounder upon arming?

Answer:
With "Auto Arming" enabled, the siren will always sound upon arming.  If you wish to suppress the sounder, launch PCD-Windows Quickloader and re-program each zone for "AUX OUTPUT" and disable each zone for "BURGLARY OUTPUT".  Wire the siren...

I am integrating my NAPCO GEM-P3200, GEM-P9600 and/or GEM-X255 control panel with Control4 automation controllers. How can I bypass open zones on the control panel through Control4 when Control4 does not have this selective bypass ability?

Answer:
The Global Bypass option is only available with the Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels.  To bypass an open zone, the standard "selective bypass" procedure is used at a system keypad.  As Control4 does not have this...

How do I update the firmware in the GEM-P3200, GEM-P9600 or GEM-X255 control panels using PCD-Windows Quickloader download software?

Answer:
1.   Visit the Napco Technical Library (http://tech.napcosecurity.com/) and download the latest .hex firmware file for the control panel to be updated.
...

How can I to supervise the TCP/IP connection between a GEM-P3200, GEM-P9600 or GEM-X255 control panel and NL-MOD?

Answer:
To supervise the TCP/IP connection between a GEM-P3200, GEM-P9600 or GEM-X255 control panel and a Net.Link NL-MOD communications module, enable the features "TCP/IP Communications" and "Handshake Local Telemetry" in the PCD-Windows Quickloader...

I removed some wireless devices from an existing alarm system. But now the system indicates an RF Supervisory E4-XX trouble from the zones I removed. I confirmed that I removed the zone from the Area, so why is the system in trouble?

Answer:
When removing wireless devices, always be sure to remove them from the Area into which they were originally programmed.  In addition, the wireless ID numbers must also be removed by setting each wireless ID# to all zeros (in PCD-Windows...

How do I verify my control panel firmware version for models GEM-P3200, GEM-P9600 and GEM-X255 (for panels with firmware V70 and above)?

Answer:
The Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels running firmware version V70 and above have a prom chip that can be flashed for firmware upgrades (instead of a chip change).  The existing control panel version can be verified by...

Can I convert a GEM-P3200 or GEM-P816 PCD-Windows Quickloader program to a "larger" control panel program?

Answer:
Yes.  Note that Quickloader only allows the conversion to a "larger" model control panel (i.e. you may convert a GEM-P816 control panel to a "larger" GEM-P1632, but cannot convert a GEM-P1632 to a "smaller" GEM-P816.  At this time, a...

Which Napco control panels can be programmed to Auto Arm and Auto Disarm?

Answer:
The GEM-P816, GEM-P1632 and the GEM-P1664 control panels can only be programmed to Auto Arm.  The GEM-P3200, GEM-P9600, GEM-X255 and MA3000 control panels can be programmed to Auto Arm and Auto Disarm.  Note:  All control panel models...

How can I set the clock on a Magnum Alert MA3000 control panel?

Answer:
You must be in "Dealer Programming" to set the clock and use a non-fire keypad.  You can also use PCD-Windows Quickloader software, either locally or remotely, to set the clock.

What are the SIA Reporting Codes on GEMC panels?

Answer:
In PCD-Windows Quickloader, click Tools > Advanced Codes, and a dialog appears listing the control panel Event and the Point ID / SIA codes.

With all Gemini series control panels, how do I program EZ Arm (Easy Arm) one button arming?

Answer:
EZ Arm provides one button arming for non-security critical premises.  Disarming still requires a valid user code.
...

Why did my GEM-P3200 or GEM-P9600 control panel clock not adjust for Daylight Saving Time?

Answer:
Check the version of the control panel; older control panels using firmware V9, V10 or V11 must be upgraded to a version (V11E) that automatically adjusts for Daylight Saving Time.  In the meantime, adjust the clock of your Windows PC for...

How do I program the Test Timer feature with the GEM-P3200, GEM-P9600, GEM-X255 Control Panels?

Answer:
If the Test Timer feature is programmed, an automatic test report will be transmitted to the central station on the scheduled day(s) at the scheduled time (UL installations require a report at least every 24 hours).
...

How do I program the Test Timer feature with the GEM-P816, GEM-P1632, GEM-P1664 Control Panels?

Answer:
If the Test Timer feature is programmed, an automatic test report will be transmitted to the central station on the scheduled day(s) at the scheduled time (UL installations require a report at least every 24 hours).
...

How can I resolve an EZM trouble (E12-01 through 07) when keypad programming a GEMP-816, GEM-1632 or GEM-P1664 control panel?

Answer:
When adding EZM's by means of keypad programming (in either User Mode or Dealer Mode), an EZM trouble (E12-01 through 07) may appear at the keypad after exiting programming mode.
...

For Control Panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, GEM-X255: Normally, the system trouble audible indication at the keypad can be silenced by simply pressing the keypad Reset key. However, if no one is present to press Reset, can the keypad beeping upon a trouble condition be silenced automatically? My dog is greatly disturbed by the keypad beeping.

Answer:
By default, the system trouble audible indication at the keypad will sound for 10 minutes, or until the user presses the Reset key.  However, there is an option to eliminate the system trouble audible at the keypad in cases where pets or others...

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