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Answer:
On any Gemini (GEM-series) control panel, set your meter to read DC voltage, disconnect the battery leads and, observing polarity, measure the charging voltage as shown in the image below. The reading should be a little below 14VDC.
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1. In the Gemini App, tap the "hamburger" icon to open Settings:
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To meet agency listings for the control panel, 'Primary User Interface' (i.e., GEMC-FK1 keypad) requires connecting the trouble sounder to the motherboard terminals 13 and 14. Only one (1) 'Primary User Interface' is required, thus it is not...
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To reset the PCAM Indoor/Outdoor HD Camera back to its original "out of the box" factory condition, simply press and hold down the SET button (shown in the image below) for 60 seconds.
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To define areas in the Prima camera video feed that will detect motion activity (called "Motion Zones"), proceed as follows:
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Yes, there is about a one-minute cooldown period between Prima video clips. If the camera detects motion and records a clip, that camera will not record again for the duration of the cooldown period. This duration cannot be...
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Class A fire alarm circuits are designed for high-reliability and fault-tolerance because they use a redundant wiring loop -- signals travel through two separate circuits to ensure continued operation even if one loop is damaged. This involves...
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Yes, PCD-Windows Quickloader software allows you to change the "System Ready" message that appears on the GEM-RP8LCD keypad display when this keypad is connected to the GEM-P801 control panel (note that this option is not available with the GEM-P800...
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When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the premises just after arming. Instant protection cancels the entry delay on the Entry Zone(s), therefore, when the system is armed with instant...
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To successfully implement an automated unlock schedule for the Access Control Module (ACM) on a Gemini C-Series (GEMC) control panel, a physical hardware expansion board must be used. Unlike stand-alone Gemini Residential or light-Commercial...
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The GEM-WP is a single-button emergency pendant transmitter designed for portability but can also be used as a stationary panic button. To ensure the system correctly identifies the user who pressed the panic button (using Contact ID) and...
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To wire zones 7 and 8 as Burglary zones:
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Program for dry contact to change state when a fire alarm or a panel trouble condition occurs. The following is for an additional annunciation panel (not a keypad):
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The definition of a Contact ID code E412 is "Remote Download, Access Successful". This simply means that the Prima system has successfully completed a firmware update.
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Although you can delete the Master User in your Prima system, we strongly advise that you never do so. The presence of the Master User is required by the Prima database to allow all other Users (User IDs) and Panel Codes to exist. ...
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Adding cameras to an existing Prima account must be performed at the NAPCO ComNet website (www.NapcoComNet.com). After making the changes in ComNet, it takes about 15 minutes for the changes to be pushed over to the Prima dealer portal.
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In UL Listed Burglary installations, the control panel keypad must annunciate when the StarLink communicator goes into trouble, not solely when there is Telco line trouble or a 'fail to communicate' trouble.
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In PCD-Windows Quickloader software, select System Assignment > System Reporting and Outputs tab. Add a check to the Test Timer option for Report on Alarm Telco 1:
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The polling rate between the NAPCO Prima Super Panel and all other system devices is 25 seconds.
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In the NAPCO Prima Super Panel, the number of events stored depends upon the total file size of all events compared with the allocated storage space. Events with images take up more storage space thus decreasing the total number stored.
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The Prima PCAM Indoor/Outdoor HD Camera and PBELL Wi-Fi HD doorbell camera are programmed to sense only human movement. These cameras are intentionally programmed to ignore animals, vehicles, or other types of motion thus preventing the storage...
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From the Prima main screen, tap MENU.
Enter your Master (Dealer) Code:
Tap Arming.
Tap the function you wish to change, Staying or Leaving.
Disable the voice annunciations as desired.
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Setting up your first Prima account is simple. Credentials that will allow you to access the Prima dealer portal website (www.NapcoPrima.Pro) will be emailed to you after activating your account on the NAPCO ComNet website...
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If your newly installed wired doorbell camera does not detect motion, first wait 15 minutes for the automatic firmware update process to complete. Like many electronic devices, it is best to ensure the latest firmware is installed. At the...
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The NAPCO Prima PCAM wireless camera and PWBELL wireless doorbell camera do not perform status check-ins. Although both cameras each contain a 'heartbeat' that is used strictly for supervision to the Prima Super Panel, but the heartbeat does...
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Perform the deletion in the NAPCO ComNet website (www.NapcoComNet.com).
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In PCD-Windows Quickloader software, select Panel History > Status History.
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NAPCO Prima installations do not require central station monitoring; however, the Prima system must still be registered at the ComNet website (www.NapcoComNet.com) and a service plan must be purchased in order to provide system notifications and...
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The PSMKCO Supervised Digital Wireless Smoke / Carbon Monoxide Detector uses only one zone in the Prima Super Panel. The detector sends a different signal to the Super Panel depending on whether it detects a fire or carbon monoxide, therefore...
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After a processing period of up to 15 minutes after registering a new Prima account on the ComNet website (www.NapcoComNet.com) it will become visible in the Prima dealer portal website (www.NapcoPrima.Pro).
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Wi-Fi connectivity issues may result in decreased battery life due to longer buffering times. The minimum suggested Wi-Fi signal strengths for both the Prima wireless camera and wireless doorbell camera are:
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The following are the minimum control panel firmware versions that can be used with the NetLink NL-RCM Remote Control Module:
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One of the most common mistakes when adding zones to a control panel is forgetting to add the zone to an Area. The Quickloader screen below shows zones that are not assigned to an Area (arrows):
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To program a Linecut trouble on Telco 1 triggered by the StarLink communicator, go to the NAPCO NOC website (www.NapcoNOC.com) and add a check to all Troubles to be monitored as shown in the image below (located in the Advanced tab).
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Yes, we do! See the following list:
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Yes! The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1. This is useful, for example, when installing an LED to indicate if the...
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Yes. Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas. As shown in the example below, Mike is User #1 and as manager he has programming abilities and...
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Yes. As shown below, launch PCD-Windows Quickloader, open NAC/Output Assignment > NAC/Output Options and add a check to Horn/Strobe Simultaneous Silence.
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