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The event "Bad Subscriber ID in History" indicates there is no subscriber ID number programed for the Area that went into alarm. Remedy this by adding the correct subscriber ID number or by simply disabling reporting for the zones in that...
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Yes! The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1. This is useful, for example, when installing an LED to indicate if the...
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Yes. Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas. As shown in the example below, Mike is User #1 and as manager he has programming abilities and...
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Yes. As shown below, launch PCD-Windows Quickloader, open NAC/Output Assignment > NAC/Output Options and add a check to Horn/Strobe Simultaneous Silence.
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Yes. To have the siren sound momentarily (for 4 seconds) upon arming, launch PCD-Windows Quickloader software and:
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The Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panels can be programmed to provide a voltage trigger or a dry contact closure using a low current relay. This relay can be used to trigger your water valve controller to close...
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NFPA 72 and UL 864 prohibit remote downloading to a Fire Alarm Control Panel unless a qualified technician is physically at the control panel installation site. To ensure a technician is on site, the Fire system keypad must first be unlocked...
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If a "Could not connect to port, Port in use!" message appears when using PCD-Windows Quickloader software, it is possible your modem COM port might be assigned to the same COM port used for the PCI2000/Mini PC interface. To verify the assigned...
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If you have recently installed PCD-Windows Quickloader software on a new computer but are unable to open the imported files, the most likely explanation is not using the same Master Password with the new installation that was used with old...
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Use PCD-Windows Quickloader software to program the GEM-TEMP64 Temperature Sensor into the GEM-P1664 burglary control panel:
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With the GEM-P3200, GEM-P9600 and GEM-X255 control panels, program a Test Timer as follows:
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If the Chime tone is not sounding at the keypad when the Chime Zone is violated, check the following:
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As detailed in this video, be sure to:
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Unlike other communication methods, communicating using a POTS ("Plain old telephone service") requires that you first establish a connection between the Quickloader software and the control panel before all transfer operations are enabled and...
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Some older (version 9, 10, 11) Gemini control panels, including the GEM-P1632, GEM-P1664, PCD-Windows Quickloader to display an error on zone 9 when using Zone Doubling. The solution is to disable the Error Check utility, as follows:
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We are always happy to help our fellow security industry professionals. To help us serve you better, please try to have the following things ready before you call:
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More than likely your Quickloader software contains outdated zone descriptions. This can happen when zones are added, removed, or changed during a service call.
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No, the EPROM chip does NOT contain the control panel programming selections that were made in PCD-Windows Quickloader software, nor does it contain any keypad programming selections. The EPROM only contains the firmware for that control panel...
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The GEM-P816, GEM-P1632, and GEM-P1664 control panels cannot be auto-disarmed, but the following instructions describe how to use PCD-Windows Quickloader software to enable the Auto-Arm feature at a specified time of the day on specific days of the...
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The maximum distance that you can extend your cable is 100 feet. The SLE-DLEXT module is only needed when the StarLink communicator is mounted more than 6 feet from the control panel. The SLE-DLEXT is connected between the control panel and the...
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Yes. To change the default communication type:
Select File > Preferences.
Select Panel Configurations. In the Default Transfer Option area, use the pull-down menus to set your preferred default communication type.
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There is a known issue specific to version 30 of the above listed control panels, manufactured circa 2006. You must update the control panel EPROM to a newer version chip (the latest chip version part # is SE-GEM32-255). EPROM versions 40 and above...
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If your control panel does utilize the bell output, your sirens will likely be connected through the Burg relay. To silence selected zones or all zones using PCD-Windows Quickloader software, open the Zone Configuration screen for each zone and...
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Yes, if you need a zone delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software:
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The control panel must be in 'normal' mode (panel configuration jumper set to NORMAL) for PCD-Windows Quickloader software to connect to the control panel. Only during Direct Access Keypad Programming (where data is entered at the keypad by address...
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Yes, if you need a zone to delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software.
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Refer to the GEMC-RM3008 Relay Module installation instructions (WI1706) and perform the following:
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Ever since the NFPA 72 (2013) was instituted, a 6-hour Test Timer may be required to be programmed in your Gemini C-Series (GEMC), Firewolf or FireLink control panel. Proceed as follows:
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Keypad exit and entry tones indicate that the system is arming or disarming. These tones serve to warn the user to either exit the premises or disarm the system upon entering. Although these tones are enabled by default, if you do not hear them,...
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An E97 trouble is an SLC trouble that can be caused by many things. To determine the exact trouble condition, launch PCD-Windows Quickloader and examine the status of the system. In the Status / Control screen, open the SLC tab. The devices in...
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All communicators with commercial service plans are required to send a shutdown report to the central station (E308) before the firmware download. Commercial service plans have an SLB prefix and include a 200-second supervisory check-in. To allow...
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In PCD-Windows Quickloader software, ensure the feature Skip Automatic DialTone Detect is disabled (located in Digital Communications > Digital/Dialing Options).
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In the PCD-Windows Quickloader Keypad Assignment screen, the selection, Remote Access Only should be disabled (unchecked). This message appears if this feature is enabled.
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No, however if you wish to program the control panel using the FireLink Cloud Portal (www.FireLinkPro.com), the FireLink control panel must be "new, out of the box" or must be reset back to its original factory default settings and then initially...
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Yes! Below is a video that describes how to create custom zone types in PCD-Windows Quickloader:
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