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Answer:
A Security Password Mismatch occurs in DL-Windows when the Gateway Security Password and the Security Password set for the Account are not the same, therefore a successful connection cannot be established.
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All Alarm Lock Trilogy T3 series locking devices have these options for programming:
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To update the DL-Windows Event Log and view the latest information:
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Yes, you can! If your DL-Windows database is lost or corrupted and you install a new instance of DL-Windows, the following data can be retrieved directly from previously programmed Trilogy T3 door locks:
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Only Administrative users or Basic users who have been given Emergency command authorization credentials may initiate these functions.
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Yes, you can use every type of Gateway in a single system concurrently with other Gateways, with some limitations.
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In DL-Windows, select the lock to be programmed and select the Communication button located at the top left. Select Send to Lock.
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The image below displays a list of available events from which to choose in DL-Windows locks:
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The DL-Windows V5.5.4 Schedules screen allows you to select Events that can be linked to pre-scheduled days and times. Shown below is a list of available Events from which you can select. This list applies to Trilogy locks that are not...
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In addition to the instructions provided, the following may be helpful:
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Yes! With cylindrical lock models such as the DL2700, DL2700LD, DL2800, DL3000, PDL3000, DL3200, DL4100, PDL4100, you will require a set of spacer plates, call 1-800-ALA-LOCK and order part # S6072, shown below:
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If programming holiday schedules in a DL-Windows 5.5.4 Networx-compliant device, there MUST be an Event configured for "Enable Holiday Schedule" (see image below). Note: Holiday Schedules ONLY disable the Lock/Unlock events;...
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Several remote unlocking options are available:
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Important: Only GEN3 Gateways are eligible for conversion to MVP Access. The uniVerse Finder Utility Software must be installed on the same local area network as the gateway.
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Although the DL-Windows software has the option to set any 'Basic User' as an 'Emergency Lockdown' User, non-Networx locks will not allow this programming option to be programmed.
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To connect a model ETPDNSRX to a Networx system, use the profile option for the ETPDNRX in DL-Windows.
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To use the AUX relay of a Trilogy Networx™ System NETWORXPANEL Wireless Networx Control Panel that is connected to an Air Access system, configure the Shunt Relay option as follows:
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See this video for step-by-step instructions:
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Factory default Alarm Lock devices such as Networx locks, readers, the NETWORXPANEL, etc., that have been discovered and connected to an Air Access system cannot be reverted to their original factory firmware. The Air Access discovery and...
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For all non-Networx cylindrical locks:
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The following readers and ArchiTech locks have Bluetooth capabilities and will work with the NAPCO E-Access system:
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No, Air Access requires Wiegand readers only. Order any of the compatible readers offered by Alarm Lock, listed below. Do not order Networx DK Panel Packs as the NETPDK and NETDK model keypads are not compatible with the Air Access system. Order the...
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No. The Air Access system requires Air Access system Gateways. The model AA-GATEWAY, AA-GATEWAYPOE or AA-GATEWAY-PW must be used. Note: The Alarm Lock model AL-IM3 is used with DL Windows, Networx and Continental. Refer to the instructions included...
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To restore the "out of box" factory default settings:
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NO - You must use the AL-IM2 or AL-IM3 Gateways with the CA3000 or CA4K software.
The Air Access Gateways have an Air Access sticker on them, and can't be used with the CA3000 or CA4K software.
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No. The new Networx Version 3 Gateways (AL-IM3-80211 and AL-IM3-POE) are only for use with the Continental Access CA4K software and the Alarm Lock DL-Windows software.
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The "Enable Wireless Locks" checkbox only displays on a CA4K Host and on an additional HCS (Com Server). The "Enable Wireless Locks" checkbox will never display on a Workstation. Please verify that you are not on a Workstion.
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An acceptable Signal Strength range for Networx Wireless locks is >32 and <90.
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Your DL-Windows software version is outdated. If you have discovered a lock without a model number listed (see example image, below), it is likely that your DL-Windows software is older than the model itself.
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With the release of DL-Windows V5.5.3, we have added a Two-Door Settings tab in the Features screen that includes the ability to activate Passage Mode in either the main relay or the auxiliary relay, or both relays together. Note: This new Two-Door...
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Andy Phelps, Alarm Lock's National Training manager, shows you how to discover a Networx gateway in the DL-Windows Trilogy programming software.
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Andy Phelps, Alarm Lock's National Training manager, shows you how to discover a Networx lock in the DL-Windows Trilogy lock programming software.
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Andy Phelps, Alarm Lock's National Training manager, shows you how to program a Networx lock in the DL-Windows Trilogy lock programming software.
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Andy Phelps, Alarm Lock National Training Manager, shows how to pair a wireless remote transmitter to a Networx lock. He shows the two parts of the process, the first in the DL-Windows software and the second at the lock keypad.
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Andy Phelps, Alarm Lock National Training Manager, shows how to retrieve an audit trail from a Networx lock in the DL-Windows software. He also shows how to view the audit trail log later and how to export the audit log and how to print it.
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While "Disable Sounder" is a feature that is inherent in many of our locks, this feature is omitted from the DL-Windows Features screen for the DL2800 lock, as shown in the following image:
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No, ABA barcodes or Magstripes are not supported on the NETPANEL that is used with the CardAccess 3000 or the CA4K software.
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The ArchiTech series N90 (cylindrical) N95 (mortise) support the iLock Bluetooth app. The model number must contain the letter J (N90J or N95J) or T (N90T or N95T) to indicate that the Bluetooth option is present.
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Yes, it is a new feature in CardAccess 3000 V2.9.88 and it's also available in the CA4K. There is a one button and a four button remote release available.
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