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With MVP Access, how can I prevent doors from entering Free Access status until a first-in card swipe or pin entry?

Answer:
First In Area (Free Access Lockdown) prevents doors from entering Free Access status until a first-in card swipe or pin entry.  Note: This feature is similar Enable Passage by Group in DL-Windows. 
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What outbound ports does MVP Access use?

Answer:
MVP Access uses the following outbound ports for secure communication:
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I’m unable to update my network board’s firmware to MVP Cloud?

Answer:
When updating the Network Board's firmware to the MVP cloud version, in uniVerse Finder, if the user changes the Operation Mode to "Mode A" before attempting the firmware update, the update will not proceed. The Operator must switch the mode back to...

How to update ethernet firmware using the uniVerse Finder Utility Software?

Answer:
V1.5.0.8 or later supports CICP1300NETBD2 (For CICP1300), CICP2800NETBD2 (For CICP2800), CICP2100/CICP2100S, CA-1, CA-2
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How to setup Privacy Locks with Air Access & MVP Access Enterprise Access Control Systems

Answer:
Models:                     PDLN4100 / PDLN4500
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How to convert a GEN3 Gateway using uniVerse Finder Utility Software to MVP Access?

Answer:
Important:  Only GEN3 Gateways are eligible for conversion to MVP Access. The uniVerse Finder Utility Software must be installed on the same local area network as the gateway.
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What are the requirements for integrating NAPCO and Continental Access control panels?

Answer:
With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for...

What are the requirements for the integration of NAPCO alarm panels and Continental Access control panels?

Answer:
With NAPCO control panels, the IBR-ZREMOTE must be connected to a Gemini GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panel. The IBR-ZREMOTE must be connected to the control panel bus and programmed as a keypad with its Type as an...

How do I sync the time between the CardAccess 3000 Host and the Salient Server?

Answer:
1) There is a button in Camera configuration page to Synchronize PC time to DVR Servers.   2) Also, can use CICTimeSync.exe file in tools folder to Synchronize PC time with Global Time synch servers, like in CA3000  

Can the IBR-ZREMOTE Z-Wave Controller run with a Savant Home Automation system?

Answer:
Yes, the NAPCO IBR-ZREMOTE Z-Wave Controller can integrate with a Savant Home Automation system, allowing a Savant system to take full advantage of NAPCO's security system and all of its associated features. Below is a list of required firmware,...

What communications device should I be using for the CardAccess 3000 and CA4K Napco Integration?

Answer:
Until the release of CardAccess 3000 V2.9.88, the only communications option for the Napco Integration was the utilization of an NL-MOD. The NL-MOD provided communications between the CardAccess 3000 software and the Napco...

What can cause a Salient Client not to connect to the Salient server?

Answer:
The username(s) must be set up on the Salient Client that match the username(s) on the Salient Server.

If I need assistance with the CardAccess 3000 or CA4K Napco Integration, who do I contact?

Answer:
Prior to configuring the CardAccess 3000 or CA4K Napco Integration, it is highly recommended to contact the Napco Technical Support group first. You must verify you have a fully programmed and functional Napco Alarm Panel that is communicating...

Why am I getting a "camera list" error while integrating with Salient DVR's?

Answer:
When using Salient DVR's with the CardAccess 3000, camera one must be live at all times. If camera 1 loses it's signal or is not configured, an error will display.

Why is my Milestone DVR integration not working after I configured it in CardAccess 3000?

Answer:
1) Under "Configuration>DVR Configuration", you must specifiy the port number after the "DVR Server IP".
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In the Salient software, why is my motion recording not working but regular recording is?

Answer:
In the Salient Software, you must configure a Motion Zone for the camera.

Does the Napco Integration feature in the CardAccess 3000 or CA4K have to be purchased?

Answer:
Yes... The Napco Integration feature must be purchased and enabled in the CardAccess 3000 security key/software license.  

Why am I getting a message that I exceeded the maximum number of DVR's allowed?

Answer:
You must verify the security key /soft license supports one or more DVR's. This is a feature that must be purchased.
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What DVR's integrate with the CardAccess 3000 V2.11.x and CA4K?

Answer:
CardAccess 3000 V2.9.x integrate with the following DVR's:
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What is "Forced Recording"?

Answer:
Forced Recording is when an action such as a Card Swipe at a specific reader, forces recording to start on the DVR for a certain amount of time.
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What is "DVR Notification"?

Answer:
DVR Notification is a feature that notifies the CardAccess 3000 when motion is detected on a particular camera.
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How do I verify if the Security key/Software license supports Napco Integration, DVR's or other purchasable features?

Answer:
Launch the CardAccess License manager to view the settings in the security key/software license. The CardAccess license manager can be found under Start>All Programs>CardAccess 3000.
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