Search FAQs

Search FAQs

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What is the correct Gemini (GEM-series) control panel charging voltage?

Answer:
On any Gemini (GEM-series) control panel, set your meter to read DC voltage, disconnect the battery leads and, observing polarity, measure the charging voltage as shown in the image below.   The reading should be a little below 14VDC.
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How do I wire and program the control panel NACs for Class A wiring?

Answer:
Class A fire alarm circuits are designed for high-reliability and fault-tolerance because they use a redundant wiring loop -- signals travel through two separate circuits to ensure continued operation even if one loop is damaged.  This involves...

How do I arm my Gemini control panel for 'instant' protection?

Answer:
When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the premises just after arming.  Instant protection cancels the entry delay on the Entry Zone(s), therefore, when the system is armed with instant...

For UL Listed Burglary installations, how do I program a NAPCO Gemini control panel to annunciate a StarLink communicator trouble?

Answer:
In UL Listed Burglary installations, the control panel keypad must annunciate when the StarLink communicator goes into trouble, not solely when there is Telco line trouble or a 'fail to communicate' trouble.
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How do I test my Gemini control panel digital dialer to ensure my alarm system is communicating with the central station?

Answer:
In PCD-Windows Quickloader software, select System Assignment > System Reporting and Outputs tab.  Add a check to the Test Timer option for Report on Alarm Telco 1:
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Can the NAPCO control panels be programmed to provide constant 12VDC upon arming Area 1?

Answer:
Yes!  The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1.  This is useful, for example, when installing an LED to indicate if the...

What factors should I consider when using an external power supply with a Gemini control panel?

Answer:
We recommend that you consider an external power supply for your system if the power draw is close to the maximum allowed by the control panel.  
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How can I test the programming of an existing Test Timer feature?

Answer:
To test the programming of an existing Test Timer feature:
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Is there a third-party repeater or other wireless device that can be used to extend the range of my GEM-RECV wireless receiver?

Answer:
The Gemini series control panels support multiple wireless receivers to provide extended coverage when required.  Please add an additional receiver, positioned to extend the range of your GEM-RECV wireless receiver.

With the Gemini control panel models GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255, can two Areas with a single alarm system share the same entry door zone?

Answer:
Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
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Why doesn't my Gemini or Magnum Alert MA3000 control panel indicate a trouble immediately after I disconnect the battery leads?

Answer:
If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad.  This delay is because the control panel may require up to 4 hours...

What are the available devices compatible with the NAPCO control panels equipped with a 3-wire bus?

Answer:
The GEM-P800 and GEM-P801 control panels are equipped with a 3-wire bus, therefore the only devices that are compatible are:
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Can I install and wire a second backup battery in a Gemini control panel?

Answer:
The installation instructions include Specifications that list all permitted power configurations. All NAPCO Gemini burglary control panels operate with a maximum 12VDC battery rated no greater than 7AH. The Specifications also identify other...

How do I enroll wireless transmitters into my Gemini control panel using Direct Address Keypad Programming?

Answer:
The following steps describe how to use our Quick Method for enrolling transmitters into your control panel using Direct Address Keypad Programming. A two-line LCD keypad like the "Classic" GEM-RP1CAe2 or "K-Style" GEM-K1CA will be used:
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How do I enroll a new wireless receiver into my Gemini control panel using PCD Windows Quickloader software?

Answer:
When enrolling a new receiver, Quickloader software requires that you specify the total number of receivers in the system. For example, if you are adding only one receiver, simply change the number of wireless receivers to "1", click Apply, click OK,...

Do the Gemini control panels support a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software:  
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With a Gemini control panel, can I program a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone to delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software.
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NFPA 72 (2013) requires a 6-hour Test Timer be programmed in my Gemini C-Series (GEMC), Firewolf and FireLink control panels. How do I program a 6-hour Test Timer using PCD-Windows Quickloader software?

Answer:
Ever since the NFPA 72 (2013) was instituted, a 6-hour Test Timer may be required to be programmed in your Gemini C-Series (GEMC), Firewolf or FireLink control panel. Proceed as follows:
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I have a Gemini GEM-P3200 series control panel that includes a GEM-ACM1D Access Control Accessory and a GEM-2D Second Door Accessory. How can I ensure that the security system logs the access control history for all ACM devices in the system?

Answer:
To ensure that the access control history is logged for all ACM devices within the system, program 1 active or 1 spare zone to each Area that has an ACM assigned. Having a zone assigned to an Area allows the control panel to recognize each part of...

I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

What are the requirements for integrating NAPCO and Continental Access control panels?

Answer:
With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for...

How do I convert zones 1-6 into 2-Wire Fire zones?

Answer:
This video only applies to the Gemini GEM-P9600 and GEM-X255 control panels, and must not be used for Commercial installations (Residential only).

Can I program the GEM-WP Panic Transmitter to a zone on a GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panel?

Answer:
No, with the GEM-P400, GEM-P800, GEM-P801, XP-400 or XP-600 control panels, the GEM-WP Panic Transmitter cannot be programmed to a zone; the GEM-WP must be programmed as a keyfob.
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What are the requirements for the integration of NAPCO alarm panels and Continental Access control panels?

Answer:
With NAPCO control panels, the IBR-ZREMOTE must be connected to a Gemini GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panel. The IBR-ZREMOTE must be connected to the control panel bus and programmed as a keypad with its Type as an...

The total power draw from all connected devices exceeds the power rating of my control panel. How do I install an auxiliary power supply with a Gemini control panel?

Answer:
If the total power draw from all connected devices exceeds the power rating of the control panel, install an auxiliary power supply as follows:
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How do I connect 2-wire and 4-wire smoke detectors to an automatic gate with Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels?

Answer:
When a fire alarm occurs within a premises that has a powered front entry gate, it is important for the gate to open upon a fire alarm condition to permit entry to the fire response team. Detailed below are the steps for wiring 2-wire and 4-wire...

With the Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, can I use the keypad to enable the Test Timer feature using "Direct Address Programming"?

Answer:
Yes, Test Timer programming can be performed using the keypad only when the following are both true: 
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How do I keypad program a Test Timer schedule (a 7 Day, 8 Hour or 1 Hour schedule) with a Model MA1008e Version 2 control panel?

Answer:
Normally the control panel sends a Test Timer report daily, but if you prefer a weekly test, or an 8 hour test, or a 1 hour test, program as follows:
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The total power draw from all connected devices exceeds the power rating of my control panel. How do I install an auxiliary power supply?

Answer:
It is always important to be mindful of and to calculate the total auxiliary power draw from all connected devices.  Overdrawing control panel power can damage the control panel or cause unpredictable troubles and false alarms.
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My Gemini GEM-P3200, GEM-P9600 or GEM-X255 control panel is enabled for "Auto Arming". Upon arming, the siren sounds a warning for 2 seconds. With "Auto Arming" enabled, can I suppress this sounder upon arming?

Answer:
With "Auto Arming" enabled, the siren will always sound upon arming.  If you wish to suppress the sounder, launch PCD-Windows Quickloader and re-program each zone for "AUX OUTPUT" and disable each zone for "BURGLARY OUTPUT".  Wire the siren...

I am integrating my NAPCO GEM-P3200, GEM-P9600 and/or GEM-X255 control panel with Control4 automation controllers. How can I bypass open zones on the control panel through Control4 when Control4 does not have this selective bypass ability?

Answer:
The Global Bypass option is only available with the Gemini GEM-P3200, GEM-P9600 and GEM-X255 control panels.  To bypass an open zone, the standard "selective bypass" procedure is used at a system keypad.  As Control4 does not have this...

How do I wire my carbon monoxide (CO) zone on a GEM-CO-MOD to an output on a Gemini GEM-P3200, GEM-P9600 and/or a GEM-X255 control panel?

Answer:
The GEM-CO-MOD Carbon Monoxide detector requires an output to trip the carbon monoxide (CO) zone.  The diagram below illustrates the correct connections from the positive CO zone (labeled COZ+) to a PGM terminal located on the GEM-P816,...

Which NAPCO products can I use to connect to my existing NAPCO control panels and upload and download programming information?

Answer:
There are several communication methods you can use to connect to your existing control panels: 
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