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If using GMAIL as the Mail Server, and it has stopped working. GMAIL has increased its security levels and will require you to setup an "App Password" specifically to work with CA3000 or CA4K email notifications. If you go into your Google Account...
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NO - You must use the AL-IM2 or AL-IM3 Gateways with the CA3000 or CA4K software.
The Air Access Gateways have an Air Access sticker on them, and can't be used with the CA3000 or CA4K software.
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NO...In order to support TLS 1.2, you need to upgrade to CA4K. The CA3000 does not support it and must use the older TLS 1.0 / 1.1.
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YES - The CA4K will support a 4 or 8 bit burst keypad. In the early days of CA3000, it only supported a 4 bit burst, but eventually it was updated to support either a 4 bit burst, or a 8 bit burst keypad.
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With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for...
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With NAPCO control panels, the IBR-ZREMOTE must be connected to a Gemini GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panel. The IBR-ZREMOTE must be connected to the control panel bus and programmed as a keypad with its Type as an...
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If you are using facility codes, it will check the facility code and if that's correct, it will grant access no matter what the badge number is.
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1) Max characters allowed on a Magstripe is 75 characters.
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In the CardAccess 3000 and CA4K (V1.1.16 or older), the following are the default SQL users and passwords:
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1) There is a button in Camera configuration page to Synchronize PC time to DVR Servers.
2) Also, can use CICTimeSync.exe file in tools folder to Synchronize PC time with Global Time synch servers, like in CA3000
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During the migration from CA3000 to CA4K, the password are changed for all the CA3000 operators. This is done because the CA4K requires strong passwords. Below are the passwords that will be used after migrated converted to CA4K.
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Please refer to the version specific CA4K System Requirements document and also the CA4K Help file. Go to www.napcoaccesspro.com, Select Resources, then select Technical Library, Press Browse by Product Type and Select CA4K Software to locate...
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YES...All the EPI information in the CardAccess 3000 database will migrate over to the CA4K database while executing the CA4K Migration utility. Even though all templates are stored in the database, it is highly recommended to manually copy over all...
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The CICP2100 and the CICP2100S is only supported on V2.11.84 of CA3000.
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The version of EPI Builder in the CardAccess 3000 is version 6.3.x. This version of EPI is in the CardAccess 3000 V2.11.x and earlier. This version is not supported on Windows 8.1 Pro, Windows 10 Pro and Server 2012. This version of EPI...
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If the CA3000 Web Client menus are displaying incorrectly, you must configure "compatibility Mode" in Internet Explorer. Go To "Tools>Compatibility View Settings" and add the URL to the Web Client.
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Refer to the CA3000Web installation documents for the appropriate operating system.
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Refer to the following document:
http://tech.napcosecurity.com/index.php/techlibrary/downloadfile/id/272/embed/iframe
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Yes...It is a standard feature in the CardAccess 3000 and CA4K.
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Yes...Most SMS providers are supported.
Refer to the SMS (Texting) configuration guide in the Continental Document library.
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No...Console Relays (#73) is not supported for elevator relays.
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NOTE: MODEMS ARE NOT SUPPORTED IN THE CA4k.
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Yes..
The CA3000 and CA4K Web Clients will work on a tablet or handheld computer as long as the device supports the supported browsers. A few examples are the Blackberry phone and an IPad tablet.
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YES..
Other browsers are supported such as Safari, Google Chrome and Firefox.
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YES...
The CA3000 and CA4K Web Client requires a workstation license. The security key must support 5 or more workstations to use the CA3000 or CA4K web client. This is the same for a CardAccess 3000 or a CA4K workstation.
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NOTE: EPI is not supported on Windows 8.1 Pro or Server 2012. If the CardAccess 3000 host computer is one of these operating systems, you should install EPI on a Windows 7 CardAccess 3000 Workstation.
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Please also refer to the Continental Quick Help System for detailed information on the API.
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The supported file formats are JPEG, BMP, TIFF and GIF.
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NOTE: EPI in the CardAccess 3000 is not supported on a Windows 8.1 or Server 2012 computer. If the CardAccess 3000 host is one of these operating systems, it is recommended to install EPI Badging on a Windows 7 CardAccess 3000 workstation.
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If you successfully Designed, Saved and Imported the template, it should display in Personnel under the "Photo" tab.
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EPI Badging 3000 requires "MSXML 4.0". You must verify that this is installed. If it's not installed, you can download it from Microsoft.
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Is this a new template or an existing template?
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1) For CardAccess 3000, you must select "Badging3000" under "System>System Settings>Video Badging".
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The database in the CA195, CA295 and CA495 is located in the DATA folder. This includes all the configuration data and events. The DATA folder is located under "Program Files>CardAccess".
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There are multiple reasons that could cause a photo not to import into the CardAccess 3000.
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If the CardAccess 3000 software will not launch, and was working correctly at one point, the following are a few things to check:
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