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What is the 'Loop Response' in control panel programming?

Answer:
Loop Response is the amount of time that a normally-closed circuit must remain open (or a normally-open circuit must remain closed) to trigger an alarm.  The longer ("slower") the loop response time, the more immune the system will be to false...

Can I program my FireLink / GEMC fire alarm system to allow an HVAC system to be independently overridden and restarted after a fire alarm HVAC shutdown?

Answer:
Yes!  When a fire alarm activates, the Heating, Ventilation, and Air Conditioning (HVAC) system is generally required to be shut down to prevent the spread of smoke and fire.  After a fire alarm-triggered shutdown, the HVAC system does not...

In my GEM-P1664 control panel, can I enable selected users in single or multiple Areas?

Answer:
Yes.  Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas.  As shown in the example below, Mike is User #1 and as manager he has programming abilities and...

With the Gemini C-Series (GEMC) control panels, can I program horns and strobes to silence simultaneously?

Answer:
Yes.  As shown below, launch PCD-Windows Quickloader, open NAC/Output Assignment > NAC/Output Options and add a check to Horn/Strobe Simultaneous Silence.

Can I change the GEM-X255, GEM-P9600, or GEM-P3200 control panel Aux Relay into a dry Class C relay?

Answer:
Yes.  As shown in the diagram below, cut the jumper "A" to change the control panel Aux Relay into a dry Class C relay.
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How can I use my NAPCO Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panel to automatically turn off a water shut off valve controller--but only when I arm the system and leave the premises?

Answer:
The Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panels can be programmed to provide a voltage trigger or a dry contact closure using a low current relay.  This relay can be used to trigger your water valve controller to close...

Is the Firewolf FW-2S smoke detector connection to a Fire control panel with the sounder base installed different when the sounder base is not installed?

Answer:
Yes.  The FW-2S 2-Wire Smoke Detectors can be used with UL Listed control panels without using the integral sounder, thus eliminating the need for using the FW-RM1 Reversing Module with NAPCO Gemini control panels or using the GEMC-SDW...

What factors should I consider when using an external power supply with a Gemini control panel?

Answer:
We recommend that you consider an external power supply for your system if the power draw is close to the maximum allowed by the control panel.  
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How do I set up a FWC-FSLC-SOM1-E Supervised Output Module in place of a NAC Extender with Gemini C-Series (GEMC) control panels (including Firewolf and FireLink panels)?

Answer:
To set up a FWC-FSLC-SOM1-E Supervised Output Module in place of a NAC Extender with GEMINI GEMC series control panels (including Firewolf and FireLink panels), you will need a fire-rated 24VDC power supply and, possibly, a sync module for the...

Is the FireLink / GEMC control panel Point ID reporting code "E300 area 00 Z1 A00" a Z1 trouble?

Answer:
Reporting code E300 area 00 Z1 A00 is a common FireLink or GEMC control panel Point ID reporting code that some central stations may mistakenly confuse with a Z1 trouble. 
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How do I use PCD-Windows Quickloader software to program a Test Timer with the GEM-P3200, GEM-P9600 and GEM-X255 control panels?

Answer:
With the GEM-P3200, GEM-P9600 and GEM-X255 control panels, program a Test Timer as follows:
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If I use a Gemini C-Series (GEMC) control panel as a "Burg-only" control panel, do I have to add resistors to all NAC circuits?

Answer:
Yes.  As shown in the image below, if you are using a Gemini C-Series (GEMC) Control Panel as a "Burg-only" control panel, you MUST add resistors to all NAC circuits as they are all supervised.  Remember, Area 1 will always be a Fire Area,...

How can I test the programming of an existing Test Timer feature?

Answer:
To test the programming of an existing Test Timer feature:
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If a Fire trouble on a 2-wire smoke loop will not clear, are there recommended troubleshooting steps I can perform?

Answer:
If a Fire trouble on a 2-wire smoke loop will not clear, the following troubleshooting test can be performed: 
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Is there a third-party repeater or other wireless device that can be used to extend the range of my GEM-RECV wireless receiver?

Answer:
The Gemini series control panels support multiple wireless receivers to provide extended coverage when required.  Please add an additional receiver, positioned to extend the range of your GEM-RECV wireless receiver.

What is the Zone ANDing feature and how do I enable it with my GEM-P3200, GEM-P9600, and GEM-X255 control panels?

Answer:
With Zone ANDing, up to 8 groups of at least two zones each can be "AND"ed, wherein the system will go into alarm only if any two zones of the group are tripped within 2 minutes.  Zone ANDing is designed to afford redundant protection for...

With the Gemini control panel models GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255, can two Areas with a single alarm system share the same entry door zone?

Answer:
Yes, a zone can share two or more Areas (within the maximum number of Areas available consistent with the control panel model).
...

Why doesn't my Gemini or Magnum Alert MA3000 control panel indicate a trouble immediately after I disconnect the battery leads?

Answer:
If you disconnect one or both battery leads inside a Gemini or Magnum Alert MA3000 control panel, the low battery indication may take up to 4 hours to annunciate at the keypad.  This delay is because the control panel may require up to 4 hours...

Why is the error check utility in PCD-Windows Quickloader not allowing my Gemini control panel download to continue?

Answer:
Some older (version 9, 10, 11) Gemini control panels, including the GEM-P1632, GEM-P1664, PCD-Windows Quickloader to display an error on zone 9 when using Zone Doubling.   The solution is to disable the Error Check utility, as follows:
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What are the available devices compatible with the NAPCO control panels equipped with a 3-wire bus?

Answer:
The GEM-P800 and GEM-P801 control panels are equipped with a 3-wire bus, therefore the only devices that are compatible are:
...

Is the GEM-P816, GEM-P1632, or GEM-P1664 control panel programming stored in the firmware EPROM chip?

Answer:
No, the EPROM chip does NOT contain the control panel programming selections that were made in PCD-Windows Quickloader software, nor does it contain any keypad programming selections.  The EPROM only contains the firmware for that control panel...

With the GEM-P816, GEM-P1632, and GEM-P1664 control panels, how do I use PCD-Windows Quickloader software to program the Auto-Arm feature?

Answer:
The GEM-P816, GEM-P1632, and GEM-P1664 control panels cannot be auto-disarmed, but the following instructions describe how to use PCD-Windows Quickloader software to enable the Auto-Arm feature at a specified time of the day on specific days of the...

Can I install and wire a second backup battery in a Gemini control panel?

Answer:
The installation instructions include Specifications that list all permitted power configurations. All NAPCO Gemini burglary control panels operate with a maximum 12VDC battery rated no greater than 7AH. The Specifications also identify other...

Why is Test Timer an important feature?

Answer:
The Test Timer feature is an automatic test report sent to the central station at the same time, either daily, weekly, or monthly. A feature of all fire or burglary control panels, the Test Timer feature tests the ability of the control panel (and...

I have a case where a communicator sent a signal into my central station's receiver and the NOC website shows that the receiver kissed-off the signal, but the signal was never processed by the automation. What would cause this?

Answer:
Central Station alarm receiver technology has advanced over the years and receivers are available today that tout the capability to support multiple formats decoded on the same line card and can tell the difference between one format and another....

How do I enroll wireless transmitters into my Gemini control panel using Direct Address Keypad Programming?

Answer:
The following steps describe how to use our Quick Method for enrolling transmitters into your control panel using Direct Address Keypad Programming. A two-line LCD keypad like the "Classic" GEM-RP1CAe2 or "K-Style" GEM-K1CA will be used:
...

How do I enroll a new wireless receiver into my Gemini control panel using PCD Windows Quickloader software?

Answer:
When enrolling a new receiver, Quickloader software requires that you specify the total number of receivers in the system. For example, if you are adding only one receiver, simply change the number of wireless receivers to "1", click Apply, click OK,...

What is the difference between a switch that is "Normally Open" and "Normally Closed"?

Answer:
In general, Fire alarm control panels use "Normally Open" devices that remain open in a normal, non-alarm state, but close or "latch" when tripped, and remain latched (in alarm) until reset.
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Why am I unable to upload to (or download from) my V30 NAPCO control panels GEM-P3200, GEM-P9600 and GEM-X255 using PCD-Windows Quickloader?

Answer:
There is a known issue specific to version 30 of the above listed control panels, manufactured circa 2006. You must update the control panel EPROM to a newer version chip (the latest chip version part # is SE-GEM32-255). EPROM versions 40 and above...

How do I silence / disable sirens programmed in a control panel that does not have any devices wired to the bell output?

Answer:
If your control panel does utilize the bell output, your sirens will likely be connected through the Burg relay. To silence selected zones or all zones using PCD-Windows Quickloader software, open the Zone Configuration screen for each zone and...

Can you use the GEM-TOUCH keypad with a Gemini control panel that has been programmed with a Compatibility Number?

Answer:
No. There is no option to program a GEM-TOUCH keypad with a Compatibility Number, and this model keypad will not work with a Compatibility Number programmed in the control panel. If a Compatibility Number is programmed in the control panel, the...

With an alarm control panel, what is meant by "Downloading" and "Uploading"?

Answer:
Download to Panel: Transfer data from the computer to the control panel. Performing a download will overwrite the programming within the current Quickloader program.
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Do the Gemini control panels support a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software:  
...

When using PCD-Windows Quickloader software to program the control panel, must the control panel configuration jumper be set to KEYPAD CONFIGURE?

Answer:
The control panel must be in 'normal' mode (panel configuration jumper set to NORMAL) for PCD-Windows Quickloader software to connect to the control panel. Only during Direct Access Keypad Programming (where data is entered at the keypad by address...

With a Gemini control panel, can I program a delay before reporting a tripped zone?

Answer:
Yes, if you need a zone to delay before reporting, add a delay using the Zone Configuration screen in PCD-Windows Quickloader software.
...

What are the power requirements for StarLink Fire communicators that are powered by the control panel, for example, models SLE-LTEV-FIRE, SLE-LTEA-FIRE, SLE-LTEVI-FIRE and SLE-LTEAI-FIRE?

Answer:
The StarLink Commercial Fire communicators are very versatile; they are compatible with a multitude of fire alarm control panels. Regulated (filtered) voltage between 12VDC and 24VDC is required. If your voltage is above 26.5VDC, we recommend using a...

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