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I’m unable to update my network board’s firmware to MVP Cloud?

Answer:
When updating the Network Board's firmware to the MVP cloud version, in uniVerse Finder, if the user changes the Operation Mode to "Mode A" before attempting the firmware update, the update will not proceed. The Operator must switch the mode back to...

How to enable .Net Framework 3.5 and 4.x?

Answer:
Note: For workstations running the EPI, ensure that the .NET Framework 3.5 is enabled

How to update ethernet firmware using the uniVerse Finder Utility Software?

Answer:
V1.5.0.8 or later supports CICP1300NETBD2 (For CICP1300), CICP2800NETBD2 (For CICP2800), CICP2100/CICP2100S, CA-1, CA-2
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How to convert a GEN3 Gateway using uniVerse Finder Utility Software to MVP Access?

Answer:
Important:  Only GEN3 Gateways are eligible for conversion to MVP Access. The uniVerse Finder Utility Software must be installed on the same local area network as the gateway.
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What are the part numbers for the Network Adapters on the Super Two, Accelaterm and Accelerator?

Answer:
CICP1300NETBD - Network adapter for the Super Two. CICP18ACCNETBD - Network adapter for the Accelaterm and the Accelerator. It is a standard feature on the Accelaterm and optional on the Accelerator

Do Continental Panels support SNMP protocol?

Answer:
No...It can be turned off in the Lantronix settings. 

How do I reset a password that was set for Telnet while programming the Lantronix Xport?.

Answer:
For the Supertwo and Accelaterm Lantronix XPort, it is recommended not to set a password for Telnet while configuring the XPort. If you set a password and do not remember it, please contact Lantronix for the correct reset procedure. 

What can cause the CICP2100 and CICP2100S (Universe) controllers not to poll?

Answer:
If all the Network settings are correct and the CA4K is programmed correctly, verify the following things:
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How do I program a Lantronix UDS-1100 or a Super Two/Accelaterm Network interface board?

Answer:
To program a lantronix UDS-1100 or a Lantronix Xport, you must download the "DeviceInstaller" utility from Lantronix.
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What cable do I use to wire up a modem to the CardAccess 3000 host?

Answer:
The Continental Modem cable is part # CI-RFQ0001. This cable can also be used for a Lantronix cable.
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What ports are used for the CardAccess 3000 and CA4K software, lantronix devices and wireless locks?

Answer:
Refer to the link below for the "TCP Ports" document. Below are some of the common ports used and must be open (allowed) for the software to function properly. The link below is for the CardAccess 3000 and the CA4K ports document can be found on...

How do I program a Lantronix Xport on a Super Two netboard or an Accelerator netboard?

Answer:
You must download the "Device Installer" utility from the Lantronix website (www.lantronix.com). After downloading, refer to the Continental Document Library for the "device installer setup" procedure.
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How do I wire up a Lantronix cable (UDS-10 and UDS-1100) to a Continental Controller (panel)?

Answer:
Warning: When you purchase a UDS-1100, you also receive a serial cable for programming purposes. This cable does not meet the specifications for connecting up to the Continental Controller. It is recommended to fabricate your own cable or...

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