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Answer:
A Security Password Mismatch occurs in DL-Windows when the Gateway Security Password and the Security Password set for the Account are not the same, therefore a successful connection cannot be established.
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All Alarm Lock Trilogy T3 series locking devices have these options for programming:
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To update the DL-Windows Event Log and view the latest information:
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Yes, you can! If your DL-Windows database is lost or corrupted and you install a new instance of DL-Windows, the following data can be retrieved directly from previously programmed Trilogy T3 door locks:
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Yes, you can use every type of Gateway in a single system concurrently with other Gateways, with some limitations.
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DL-Windows provides two helpful utilities to allow a Global User database to be exported from and imported into DL-Windows:
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When adding or replacing Lock Profiles, the easiest method is to use the "Clone Lock Profile" function (accessible by right clicking the original Lock Profile).
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Backup & Restore DatabaseThe only method that can back up all your accounts into a single file. The Restore Database function replaces your entire current database with the backup.
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The narrow stile DL1200, shown at left, is based on DL2700 electronics that feature stand-alone keypad programming. The narrow stile DL1300, shown at right, includes two ports on the front of the lock for a wired connection to a PC running...
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In DL-Windows, select the lock to be programmed and select the Communication button located at the top left. Select Send to Lock.
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Yes. DL-Windows allows you to add proximity credentials that have different Facility Codes.
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In the DL-Windows Global Users screen, select an empty row in the User List, then select the + Add Card button (see image below).
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The image below displays a list of available events from which to choose in DL-Windows locks:
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The DL-Windows V5.5.4 Schedules screen allows you to select Events that can be linked to pre-scheduled days and times. Shown below is a list of available Events from which you can select. This list applies to Trilogy locks that are not...
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In addition to the instructions provided, the following may be helpful:
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Yes. The double-sided stand-alone door locks provide controlled entry and controlled exit at locations such as airport security areas and police stations. Both sides of the lock contain keypads, keyholes and levers. To differentiate...
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The option to "Transfer Lock(s) to Another Gateway" (see arrow below) is only available when moving locks from a model AL-IME-USB Gateway to a model AL-IME2 or AL-IM3 Gateway.
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If programming holiday schedules in a DL-Windows 5.5.4 Networx-compliant device, there MUST be an Event configured for "Enable Holiday Schedule" (see image below). Note: Holiday Schedules ONLY disable the Lock/Unlock events;...
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Although the DL-Windows software has the option to set any 'Basic User' as an 'Emergency Lockdown' User, non-Networx locks will not allow this programming option to be programmed.
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If DL-Windows V5 is not sending Features to your lock, a likely cause is a missing Security Password for the Account.
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To connect a model ETPDNSRX to a Networx system, use the profile option for the ETPDNRX in DL-Windows.
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DL-Windows Database Migration Using SSMS
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Data Transfer Modules allow the transfer of lock programs and other data between DL-Windows software and Alarm Lock locking devices. For step-by-step instructions, see this video Tech Tip:
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1. Run Device Manager, right-click Silicon Labs CP210x device and select Properties.
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To export a list of the Global Users in a comma-separated value .csv file:
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In DL-Windows, select Tools > Export Account.
Save the .acc file to a USB thumb drive, then insert that thumb drive into the other PC. Install DL-Windows into the other PC, open DL-Windows and select Tools > Import Account.
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Troubleshooting DL-Windows Connection Issues:
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When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence. For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...
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The AL-PCI is an interface cable that allows for high-speed communication between a PC running DL-Windows software and a compatible Trilogy Digital Lock or an AL-DTM Data Transfer Module. Using the AL-PCI cable, the PC can upload or download...
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For the answer, see this video:
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DL-Windows will only run on a Windows PC.
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There is no need to uninstall and re-install the software.
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Yes. The account file(s) from DL-Windows version 5.5.3 are fully compatible with DL-Windows version 5.5.4 and can be imported directly into version 5.5.4.
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DL-Windows requires administrator rights to run (i.e., "Run as administrator"). This means that every time you run DL-Windows, you are granting DL-Windows special permissions to access certain parts of your Windows PC that would otherwise be...
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If an SQL Express 2012 installation results in a "Fusion Active Template Library (ATL)" failed status, proceed as follows:
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No. The new Networx Version 3 Gateways (AL-IM3-80211 and AL-IM3-POE) are only for use with the Continental Access CA4K software and the Alarm Lock DL-Windows software.
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To use DL-Windows to enable only one PIN code during selected time intervals:
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For Existing / Upgrade Installations Only!
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For existing DL-Windows V5.5.3 installations, click here.
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If your PC is running Windows 10 and you are unable to install SQL 2012, try the following steps:
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