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I'm planning to install my Alarm Lock Exit Trim access control lock with a Precision 2100 rim exit device. The Precision exit device features a center driven cam. Is there a cam "adapter plate" available?

Answer:
Yes.  To allow a Trilogy Exit Trim lock to work with a Precision 2100 rim exit device, replace the factory Precision backplate with a "Backplate Center Driven Cam" adapter plate (purchased separately through Precision, part # BP21, shown...

How do I install a lock cylinder in an Alarm Lock Model 250 panic exit device?

Answer:
Refer to Fig. 5 below:  When installing the cylinder, use a screwdriver to turn the Cam Crosshole until it is in the fully unlocked position and cannot be turned any further.
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What is an Ambush Code and which Trilogy T3 locks are equipped with a programmable Ambush Code?

Answer:
An Ambush Code is a special code entered at the lock keypad when a user is forced to unlock a locking device. The device unlocks but sends a silent alarm (with no indication at the keypad). The Ambush Code can be used to trip a relay, to alert...

Will the Air Access system work with Alarm Lock model NETPDK or NETDK keypads?

Answer:
No, Air Access requires Wiegand readers only. Order any of the compatible readers offered by Alarm Lock, listed below. Do not order Networx DK Panel Packs as the NETPDK and NETDK model keypads are not compatible with the Air Access system. Order the...

Which ETDL-compatible Exit Trim panic devices are supported by Alarm Lock?

Answer:
The following Exit Trim panic devices are supported by Alarm Lock:
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With the Alarm Lock exit door lock models 715 and 265, in the Control Box I correctly measure 12VAC into terminals 1 and 2 (TS1). Why do the corresponding terminals 1 and 2 on TS2 measure zero voltage?

Answer:
The Control Box is designed to block voltage until the Lock Assembly is fully wired. Terminals 1 and 2 on TS2 measure zero voltage because you have not yet wired terminals 1-5 in the Lock Assembly.

In the DL-Windows Features screen, why is the "Disable Sounder" option unavailable for my DL2800 lock?

Answer:
While "Disable Sounder" is a feature that is inherent in many of our locks, this feature is omitted from the DL-Windows Features screen for the DL2800 lock, as shown in the following image:
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Is an RR-RECEIVER (Wireless General Purpose Remote Control Receiver) necessary to pair an RR-1BUTTON (Wireless Remote Release Button) to a NETWORXPANEL?

Answer:
No, an RR-RECEIVER is not necessary to pair the RR-1BUTTON to a NETWORXPANEL because the NETWORXPANEL already has a receiver built into it.  To pair the RR-1BUTTON to a NETWORXPANEL, a NETDK or NETPDK locking device must be wired to the system,...

After installing my model 700 or 715 and CER-KD cylinder, the tailpiece is not retracting the bolt. What can I do?

Answer:
The tailpiece on the Alarm Lock generic rim cylinder (CER-KD/12345) must be modified by the installer to operate the model 700 / 715.  If the tailpiece is cut too long the cylinder and key will bind.  If the tailpiece is cut too short it...

What is the part numbers for the Networx Series of Exit Trims.

Answer:
Below are the partial part numbers for the 3 different types of Networx Exit Trims that Continental offers. Take note of the N in the partial and full part numbers below. It is in the fifth position.  (THIS REPRESENT NETWORX and Continental...

Can I control a standard electric strike by connecting it directly to the Alarm Lock ArchiTech series surface-mounted Networx Control Module and Proximity Reader?

Answer:
No, the operational modes and current draw specifications of the ArchiTech series control units are only designed to be used with ArchiTech series hardware.  The only Networx-compatible product designed to control an electric strike or magnet is...

How do I remove the rim cylinder from Exit Trim (ETDL, ETPDL, ETDLN, ETPDN and ETPLN) series locks?

Answer:
1.  With the lock removed from the door, note the position of the half-moon shaped notch located in the spindle bushing (see arrow in the image below).
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What is the backset for the Alarm Lock Models 250, 260, 700 and 710 for single door Installations?

Answer:
For single door installations, the backset is 2-3/4" measured from the edge of the door to the center of the 1-1/4" rim cylinder hole as indicated on the installation template (P5026) supplied with the unit.
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After converting over from Alarm Lock to Continental CardAccess 3000, why are the Alarm Lock NETDK's or the NETPDK' s not working?

Answer:
The Alarm Lock NETDK's and NETPDK's are not supported on the Continental version of the Networx Panel. You must use a HID Prox/Keypad.

How do you use an outside rim cylinder (with finger pull) for exterior access with Alarm Lock Models 250 / 260 / 700 / 710?

Answer:
For outside access using a rim cylinder and Finger Pull with the Model 250 / 260 / 700 / 710 exit locks, you may notice the door will not open easily if forced.  This is intentional due to the "dead latch" design feature of these units....

Which locking devices will the DL1200ET, DL1300ET and PDL1300ET work with?

Answer:
The DL1200ET, DL1300ET and PDL1300ET will work with the Arrow S1200/1250, DCI 1200/1300, Von Duprin 22, Corbin ED8200 and the DORMA 5300 panic bar.  Also works with the Von Duprin 33 series, but with the model 33A only right hand reverse (RHR)...

How do I remove a PG21MS from a door?

Answer:
First insert the mechanical key into the cylinder.  Turn the key counter clockwise, until you feel resistance.  Grip the top of the PG21MS and pull it slightly away from the door.  With the top of the PG21MS cover still slightly...

What's in the NETWORXPANEL Box?

Answer:
All NETWORXPANEL shipping boxes contain the following hardware:
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What is the backset for the Alarm Lock Model 250, 260, 700, 710?

Answer:
For a single door installation, the backset is 2-¾", measured from the edge of the door to the center of the 1-¼ rim cylinder hole shown on the installation template (part #P5026) supplied with the unit.
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Does the Model 715 include any "dogging" feature to keep the latch open? A "dogging" feature (as in "dog down" the bar) overrides an automatic self-locking latch, allowing the door to remain unlocked.

Answer:
No, the latch on the 715 is controlled by an electronic solenoid, and the push bar should not be held in the open position by any mechanical device. 
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I did not replace the weak batteries in my trilogy lockset, now the batteries are completely drained and the lockset is unlocked (i.e. in "Passage Mode"). How can I change its state to "locked" (disable "Passage Mode") to protect the premises?

Answer:
When a valid code is entered and the batteries are weak, all Alarm Lock Trilogy locksets sound a special low battery indication.  We strongly recommend that weak batteries be replaced as soon as this indication is heard.  However, if weak...

How do I open the Alarm Lock Exit device (model 250, 260, 700 or 710) with a standard rim cylinder from outside the door?

Answer:
Use the rim cylinder on the outside of the door to open the above Alarm Lock exit device models.  Note:  You will require some kind of handle on the outside of the door to pull on.
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Can I use lithium batteries to replace the factory-provided alkaline batteries?

Answer:
(Applies to DL2700, DL2800, DL3000, PDL3000, DL3200, DL3500, DL4100, PDL4100, DL4500, PDL4500, DL5200, DL5300, PDL5300, ETDL, ETPDL, PG10, PG21 and PG30):
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With the Model 715, how does the outside cylinder release the electronically controlled latch?

Answer:
Both the inside RIM cylinder and the optional outside RIM cylinder have the same operational control of the 715 lock: They both can be used to arm the device by extending the deadbolt. In addition, each of the two cylinders can be used to retract...

I am new to the DL-Windows software. Which lock models are wireless?

Answer:
DL-Windows software allows you to connect your PC with your lock.  Although DL-Windows cannot make your lock a wireless lock; however, the following locksets have wireless capability:
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Will the Alarm Lock ETDL or ETPDL fit the Von Duprin 88 exit device?

Answer:
No, but the Marks USA IQ7 will fit the Von Duprin 88 Exit device.

What is the exact size of the warning decal supplied with the 715 Delayed Egress Panic Door Alarm?

Answer:
This peel and stick decal measures 24" (length) by 5-3/4" (height).  The decal part number is P5230.  See Image below:

How can I install an Alarm Lock model 715 Delayed Egress Panic Bar to comply with the National Fire Protection Association Standard NFPA #101?

Answer:
Connection to Remote Life-Safety Equipment         (Facility Fire Alarm Interconnect)
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How can "Pass Time" be maximized when using a Narrow Stile DL1225ET, DL1250ET, DL/PDL1325ET or DL/PDL1350ET Series Exit Trim with a Jackson 1095 Panic Bar?

Answer:
This application involves a Jackson 1095 panic bar installed within the protected premises, and an above referenced Alarm Lock Narrow Stile exit trim device installed outside. 
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What does the double-door strike Model 735 for the Model 715 panic bar look like and how is it different from the other double-door strike Model 732?

Answer:
Alarm Lock double-door strike Model 735 is specifically designed for the Model 715 Series Delayed Egress Panic Lock (see front & back view shown below).
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