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What is the correct Gemini (GEM-series) control panel charging voltage?

Answer:
On any Gemini (GEM-series) control panel, set your meter to read DC voltage, disconnect the battery leads and, observing polarity, measure the charging voltage as shown in the image below.   The reading should be a little below 14VDC.
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My security system has only one GEMC-FK1 keypad, so why does it need 6 conductors for its connection to the control panel?

Answer:
To meet agency listings for the control panel, 'Primary User Interface' (i.e., GEMC-FK1 keypad) requires connecting the trouble sounder to the motherboard terminals 13 and 14.  Only one (1) 'Primary User Interface' is required, thus it is not...

How do I wire and program the control panel NACs for Class A wiring?

Answer:
Class A fire alarm circuits are designed for high-reliability and fault-tolerance because they use a redundant wiring loop -- signals travel through two separate circuits to ensure continued operation even if one loop is damaged.  This involves...

Can I change the "System Ready" message on my GEM-RP8LCD keypad?

Answer:
Yes, PCD-Windows Quickloader software allows you to change the "System Ready" message that appears on the GEM-RP8LCD keypad display when this keypad is connected to the GEM-P801 control panel (note that this option is not available with the GEM-P800...

How do I arm my Gemini control panel for 'instant' protection?

Answer:
When arming with Instant Protection, the exit delay will remain in effect, allowing exit of the premises just after arming.  Instant protection cancels the entry delay on the Entry Zone(s), therefore, when the system is armed with instant...

How do I program an automated unlock schedule for the Access Control Module (ACM) on a Gemini C-Series (GEMC) control panel?

Answer:
To successfully implement an automated unlock schedule for the Access Control Module (ACM) on a Gemini C-Series (GEMC) control panel, a physical hardware expansion board must be used.  Unlike stand-alone Gemini Residential or light-Commercial...

How do I map a GEM-WP single-button emergency pendant transmitter to a zone, and why is it important that I do so?

Answer:
The GEM-WP is a single-button emergency pendant transmitter designed for portability but can also be used as a stationary panic button.  To ensure the system correctly identifies the user who pressed the panic button (using Contact ID) and...

How do I enable the Fire Aux Relay to trigger when there is a fire alarm or trouble?

Answer:
Program for dry contact to change state when a fire alarm or a panel trouble condition occurs.  The following is for an additional annunciation panel (not a keypad):
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For UL Listed Burglary installations, how do I program a NAPCO Gemini control panel to annunciate a StarLink communicator trouble?

Answer:
In UL Listed Burglary installations, the control panel keypad must annunciate when the StarLink communicator goes into trouble, not solely when there is Telco line trouble or a 'fail to communicate' trouble.
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How do I test my Gemini control panel digital dialer to ensure my alarm system is communicating with the central station?

Answer:
In PCD-Windows Quickloader software, select System Assignment > System Reporting and Outputs tab.  Add a check to the Test Timer option for Report on Alarm Telco 1:
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What are the minimum required control panel firmware versions for use with the NetLink NL-RCM Remote Control Module?

Answer:
The following are the minimum control panel firmware versions that can be used with the NetLink NL-RCM Remote Control Module: 
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Why does the message "Dealer Access Only" appear on my keypad?

Answer:
The keypad message "Dealer Access Only" appears when you are attempting to access a portion of the security system restricted to professional security installers and dealers only.  To gain access, you must first unlock the keypad / annunciator...

Can the NAPCO control panels be programmed to provide constant 12VDC upon arming Area 1?

Answer:
Yes!  The NAPCO Gemini control panels GEM-P816, GEM-P1632, GEM-P1664, GEM-P3200, GEM-P9600, and GEM-X255 can be programmed to provide constant 12VDC upon arming Area 1.  This is useful, for example, when installing an LED to indicate if the...

In my GEM-P1664 control panel, can I enable selected users in single or multiple Areas?

Answer:
Yes.  Launch PCD-Windows Quickloader, open User Assignment > User/System Codes, select the user that you want to assign to multiple areas.  As shown in the example below, Mike is User #1 and as manager he has programming abilities and...

With the Gemini C-Series (GEMC) control panels, can I program horns and strobes to silence simultaneously?

Answer:
Yes.  As shown below, launch PCD-Windows Quickloader, open NAC/Output Assignment > NAC/Output Options and add a check to Horn/Strobe Simultaneous Silence.

How can I use my NAPCO Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panel to automatically turn off a water shut off valve controller--but only when I arm the system and leave the premises?

Answer:
The Gemini GEM-P3200, GEM-P9600, or GEM-X255 burglary alarm control panels can be programmed to provide a voltage trigger or a dry contact closure using a low current relay.  This relay can be used to trigger your water valve controller to close...

How do I set the control panel date and time using the GEM-RP1CAe2 or GEM-K1CA keypad?

Answer:
To set the control panel date and time using the GEM-RP1CAe2 or GEM-K1CA keypad: 
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Can I use DL-Windows to add a User Code that will allow access through only one side of a double-sided door lock?

Answer:
Yes.  The double-sided stand-alone door locks provide controlled entry and controlled exit at locations such as airport security areas and police stations.  Both sides of the lock contain keypads, keyholes and levers.  To differentiate...

Is the Firewolf FW-2S smoke detector connection to a Fire control panel with the sounder base installed different when the sounder base is not installed?

Answer:
Yes.  The FW-2S 2-Wire Smoke Detectors can be used with UL Listed control panels without using the integral sounder, thus eliminating the need for using the FW-RM1 Reversing Module with NAPCO Gemini control panels or using the GEMC-SDW...

With Gemini C-Series (GEMC) and Firewolf systems, can an end user be programmed to be allowed to add or delete user codes through the keypad?

Answer:
No, it is not possible for a user to add or delete user codes through keypad programming.  The only similar user code function available is to update a known user code already programmed in system.

Can the wireless receiver or EZM cover tamper switch be disabled if a tamper trouble is not indicated at the system keypad?

Answer:
No, it is not possible to disable the cover tamper from creating a trouble when the control panel considers it tripped.

What factors should I consider when using an external power supply with a Gemini control panel?

Answer:
We recommend that you consider an external power supply for your system if the power draw is close to the maximum allowed by the control panel.  
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With a Gemini GEM-Series security system, if I replace an existing keypad, does the new keypad need to be reprogrammed?

Answer:
All keypads must be addressed properly in order to communicate with the control panel.  The GEM-RP2/GEM-K2 and GEM-RP3/GEM-K3 series are addressed through an address jumper setting and the GEM-RP1/ GEM-K1 series are addressed through keypad...

How do I set up a FWC-FSLC-SOM1-E Supervised Output Module in place of a NAC Extender with Gemini C-Series (GEMC) control panels (including Firewolf and FireLink panels)?

Answer:
To set up a FWC-FSLC-SOM1-E Supervised Output Module in place of a NAC Extender with GEMINI GEMC series control panels (including Firewolf and FireLink panels), you will need a fire-rated 24VDC power supply and, possibly, a sync module for the...

Can I arm and disarm a burglary alarm system after it is integrated into the NAPCO E-Access controller?

Answer:
After successfully integrating the NAPCO E-Access controller with a burglary alarm control panel (such as the Gemini GEM-P3200), the NAPCO E-Access controller can only disarm the burglary alarm.  The NAPCO E-Access controller cannot arm the...

How do I program the GEM-TEMP64 Temperature Sensor into the GEM-P1664 burglary control panel?

Answer:
Use PCD-Windows Quickloader software to program the GEM-TEMP64 Temperature Sensor into the GEM-P1664 burglary control panel:
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Why is the Chime tone not sounding at the keypad when the Chime Zone is violated?

Answer:
If the Chime tone is not sounding at the keypad when the Chime Zone is violated, check the following:
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If I use a Gemini C-Series (GEMC) control panel as a "Burg-only" control panel, do I have to add resistors to all NAC circuits?

Answer:
Yes.  As shown in the image below, if you are using a Gemini C-Series (GEMC) Control Panel as a "Burg-only" control panel, you MUST add resistors to all NAC circuits as they are all supervised.  Remember, Area 1 will always be a Fire Area,...

How can I test the programming of an existing Test Timer feature?

Answer:
To test the programming of an existing Test Timer feature:
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Is there a third-party repeater or other wireless device that can be used to extend the range of my GEM-RECV wireless receiver?

Answer:
The Gemini series control panels support multiple wireless receivers to provide extended coverage when required.  Please add an additional receiver, positioned to extend the range of your GEM-RECV wireless receiver.

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