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Is my Alarm Lock narrow stile door lock a model DL1200 or DL1300?

Answer:

The narrow stile DL1200, shown at left, is based on DL2700 electronics that feature stand-alone keypad programming.  The narrow stile DL1300, shown at right, includes two ports on the front of the lock for a wired connection to a PC running...

How do I enable and disable Passage Mode with a model DL1200 "Narrow Stile" door lock?

Answer:
Passage Mode allows passage through the door without requiring a credential.  In other words, the door is "unlocked", and allows free passage.  As the DL1200 does not store the current date or time, Passage Mode must be manually enabled or...

Why does my Networx lock indicate "Not Listed" in DL-Windows after the lock Discovery process?

Answer:
Your DL-Windows software version is outdated. If you have discovered a lock without a model number listed (see example image, below), it is likely that your DL-Windows software is older than the model itself.
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With the Alarm Lock Narrow Stile DL1200, DL1300 and PDL1300 locks, why doesn't the latch retract when I turn the metal key in the cylinder?

Answer:
With the narrow stile lock design, the latch only retracts upon the operation of the lever.  The metal key must be inserted and fully rotated counter-clockwise to allow the lever to pull in the latch.  Otherwise, the latch will not operate...

Which locking devices will the DL1200ET, DL1300ET and PDL1300ET work with?

Answer:
The DL1200ET, DL1300ET and PDL1300ET will work with the Arrow S1200/1250, DCI 1200/1300, Von Duprin 22, Corbin ED8200 and the DORMA 5300 panic bar.  Also works with the Von Duprin 33 series, but with the model 33A only right hand reverse (RHR)...

If I program User Codes into the DL3000, DL1300, DL3500 or DL4500 lock using DL-Windows, can I later delete them using the lock keypad?

Answer:
Yes. When using the keypad to delete the User Code, be sure to use the number assigned to the user in the Lock Data screen. As shown in the example image below, use the number in the "User No" column (for example, the "12" circled in red). Do not use...

What do the tail pieces look like for Alarm Lock "narrow stile" ET keypad locksets?

Answer:
Models:  Alarm Lock Exit Trim ("ET") Models DL1200ET, DL/PDL1300ET, DL1225ET, DL1250ET, DL/PDL1325ET, DL/PDL1350ET:

When I purchase a new DL1300, is a list available of what parts the lock is packaged with, including the hardware dimensions?

Answer:
Yes, the included parts and dimensions are: HardwarePhoto & Description:                      

How can "Pass Time" be maximized when using a Narrow Stile DL1225ET, DL1250ET, DL/PDL1325ET or DL/PDL1350ET Series Exit Trim with a Jackson 1095 Panic Bar?

Answer:
This application involves a Jackson 1095 panic bar installed within the protected premises, and an above referenced Alarm Lock Narrow Stile exit trim device installed outside. 
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