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When discovering Gateways, Expander and Locks you must be on the CA4K Host Server, as a workstation, will not allow wireless services to stop and run.
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Note: For workstations running the EPI, ensure that the .NET Framework 3.5 is enabled
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V1.5.0.8 or later supports CICP1300NETBD2 (For CICP1300), CICP2800NETBD2 (For CICP2800), CICP2100/CICP2100S, CA-1, CA-2
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Important: Only GEN3 Gateways are eligible for conversion to MVP Access. The uniVerse Finder Utility Software must be installed on the same local area network as the gateway.
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No, all schedules on Free Access will be ignored when a treat level is activated.
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Once a wireless lock or netpanel is defaulted and put into discovery mode, it will remain in discovery mode for 24 hours only. (You will need to default the lock/panel again if this time has expired)
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If using GMAIL as the Mail Server, and it has stopped working. GMAIL has increased its security levels and will require you to setup an "App Password" specifically to work with CA3000 or CA4K email notifications. If you go into your Google Account...
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When a NEW HOLIDAY is created, it is automatically sent to the panel.
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NO - You must use the AL-IM2 or AL-IM3 Gateways with the CA3000 or CA4K software.
The Air Access Gateways have an Air Access sticker on them, and can't be used with the CA3000 or CA4K software.
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No. The new Networx Version 3 Gateways (AL-IM3-80211 and AL-IM3-POE) are only for use with the Continental Access CA4K software and the Alarm Lock DL-Windows software.
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The three legacy panels (Microterm, Miniterm and Smarterm) do work with the CA4K software, but it is recommended to upgrade to a more modern panel. Many advanced features of CA4K are not supported on these three legacy panels, and you will find some...
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The "Enable Wireless Locks" checkbox only displays on a CA4K Host and on an additional HCS (Com Server). The "Enable Wireless Locks" checkbox will never display on a Workstation. Please verify that you are not on a Workstion.
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If the reader is configured for a BADGE VALIDATOR, it will disable the badge on the first swipe and then enable it on the next swipe. In almost all cases, the reader type should be configured for a DOOR.
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Under Windows Services, you must make sure the "Print Spooler" Service is "RUNNING".
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YES... All functions use Authorization.
You must get the access_token and use the access_token returned and "token_type = bearer" to call all other functions.
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To get the Personnel>Personal Supervisor drop-down list to populate, you must create a Personnel record for the Supervisor. In addtion, you must select the "Supervisor" checkbox for the Personnel record.
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The Quick Search feature is enabled under System>System Settings>Operator Admin settings.
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NO...In order to support TLS 1.2, you need to upgrade to CA4K. The CA3000 does not support it and must use the older TLS 1.0 / 1.1.
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YES...Windows 11 Pro and Server 2022 is now supported in V1.1.54 Build 162 -SP3.
REMINDER - The CA4K does not support ANY HOME versions of Windows.
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You will find many EPI documents in the Continental Document library. In addition, there are CA4K EPI Badging videos in the Continental Video library.
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In CA4K, the Badging template files (.dgn), do not have a descriptive name. They will have a unique number with the extension of .dgn. They can be found in the root of the CardAccess4K folder. Templates are also stored in the live configuration...
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Yes, it is called ILock. It is supported on an Android and IOS device. The ILock app for CA4K V1.1.54 can be downloaded from the App Store or Google Play Store
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The CA4K ILock App can be downloaded to your phone by going to the App Store or the Google Play Store and searching for ilock by Continental.
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YES - The CA4K will support a 4 or 8 bit burst keypad. In the early days of CA3000, it only supported a 4 bit burst, but eventually it was updated to support either a 4 bit burst, or a 8 bit burst keypad.
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YES, but it's up to the customer I.T. department to enable Https in IIS and create a certificate. The I.T. department must refer to the documentation that Microsoft provides.
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YES...Https must be configured by the customers I.T. department. They must enable it in IIS and create a certificate. They must also follow Microsoft's documentation on configuring https.
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NO...With one exception. It wil only work on the host computer that is on the domain.
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NO...LDAP single sign-on is not supported on the CA4K App.
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With the GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panels, the IBR-ZREMOTE must be connected to the control panel bus. In the PCD-Windows Quickloader Keypad Assignment screen, Keypad Assignment tab (shown below), select RCM for...
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VERY IMPORTANT - PRIOR TO DOING ANY PROGRAMMING, PLEASE VERIFY YOU HAVE THE LATEST CA4k MOBILE APP INSTALLED FROM SERVICE PACK 2. The same mobile app is on Service Pack 1 and Service Pack 2.
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NO - As of May 2021, they are not. It is on the roadmap to be integrated in the future.
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Yes - It is a new feature in CA4K, V1.1.x. or later
This feature is not available in the CardAccess 3000.
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YES - The CA4K Mobile App is available in the V1.1.16 SP3 or later. It is also available in version 1.1.3x.
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Yes - Please verify you purchased a new software license for the V1.2.x and the computer meets the minimum specifications.
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What is the latest version number of the CA4K software as of April 2022?
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With NAPCO control panels, the IBR-ZREMOTE must be connected to a Gemini GEM-P3200, GEM-P9600, GEM-X255 or Gemini C-Series (GEMC) control panel. The IBR-ZREMOTE must be connected to the control panel bus and programmed as a keypad with its Type as an...
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Yes, you would have to purchase two sets of EPI licenses (one set for each badging station).
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