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How many RMC licenses do I need per E-Access system?

Answer:
Each RMC system has one server and many clients. You need to purchase on RMC license for the one server to manage the whole E-Access system. 

What is Keypad Configuration Mode (also called Direct Address Programming) and how do I get into it to change the keypad address on my Gemini control panel?

Answer:
Keypad Configuration Mode is an extension of Dealer Program Mode wherein data is entered at the keypad by the individual address location.  Keypad Configuration Mode (also called Direct Address Programming) allows you to use a keypad to go...

Can the GEM-KEYF Key-Fob Transmitter arm and disarm multiple Areas?

Answer:
A single GEM-KEYF can only arm and disarm the Area for which it is programmed.  If your system contains multiple Areas, separate GEM-KEYF key-fobs can be programmed to control each Area.
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Can the GEM-WP Panic Transmitter be programmed as a zone on the alarm control panel? What is the correct point number to assign to it?

Answer:
The GEM-WP can be programmed as a zone on the control panel.  The point number should always be 3; point 3 indicates to the control panel that it is a keyfob or pendent type transmitter, i.e. it is portable and may be removed from the premises...

Why does the Magnum Alert MA1008e control panel display "P" in the window every time I power it up?

Answer:
The letter "P" in the window upon power up indicates the control panel is attempting to power up into the Armed state, but is unable to do so (likely due to open zones or a system trouble).  Enter your Arm / Disarm code on the next power up...

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