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Answer:
When the system is connected only through a switch and has no internet connection or router, certain screens—such as the update and configuration screens—may experience delays. This occurs because the system first attempts to reach the...
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When a new card format is needed, it is suggested to create a new format by using the decoder and use that new format, in order to meet your card requirements. Do not edit one of the default card formats, as changing the default preloaded formats may...
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Make sure the Status LED is blinking on and off, indicating proper polling of your IP Network. If it’s not blinking on and off, power cycle the controller first. If it’s still not working, verify a proper Static IP address was...
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THREAT LEVEL is a feature of the E-Access system that allows you to temporarily modify or bypass the existing Schedules and Access Level privileges.
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Yes, the easiest way to add users to an existing User list, is to use the Export and Import features located in SETTINGS.
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To swap the license from the defective controller to a new controller, you must use the "Swap Key" function. This allows you to transfer the license key from one Controller or panel to another.
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Yes. E-Access offers a Backup and Restore option under Settings > System Settings
You will need to backup first to the local PC or USB Drive then perform the restore option on the new E-Access Controller.
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To check the current firmware version, click Settings > System Settings >Update. This screen will display the Installed Software Version. Under Update it will show the "Latest Version." If your controller does not...
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