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How do I unlock a NAPCO Fire alarm keypad to allow for remote downloading?

Answer:
NFPA 72 and UL 864 prohibit remote downloading to a Fire Alarm Control Panel unless a qualified technician is physically at the control panel installation site.  To ensure a technician is on site, the Fire system keypad must first be unlocked...

I have an existing FireLink fire alarm control panel that was programmed using PCD-Windows Quickloader software. Can I upload the control panel programming settings into the FireLink Cloud Portal?

Answer:
No, however if you wish to program the control panel using the FireLink Cloud Portal (www.FireLinkPro.com), the FireLink control panel must be "new, out of the box" or must be reset back to its original factory default settings and then initially...

How do I obtain 24VDC from my FireLink control panel?

Answer:
In the PCD-Windows Quickloader NAC/Output Assignment screen, NAC A or D must be programmed for Reverse Polarity. If the 24VDC needs to be Resetable, program NAC A or D for both Reverse Polarity and Fire Reset.

How can I ensure the default FireLink control panel program meets the latest UL and NFPA standards?

Answer:
To meet UL and NFPA standards (as of May 2020), the default FireLink control panel program currently included in PCD-Windows Quickloader V6.4.5 (in the Keypad Assignments screen, Keypad Features tab) includes the following two options that should be...

What software do I use to make changes to the default program of a FireLink control panel?

Answer:
Use PCD-Windows Quickloader software, available for download at the NAPCO Technical Library (https://tech.napcosecurity.com/).
...

How do I import the default FireLink program into PCD-Windows Quickloader download software?

Answer:
Access the file from the NAPCO Tech Library in this link and download the file to your desktop. Log into PCD-Windows Quickloader as the Master, click File > Import Multiple Accounts..., locate the file on your desktop, select the file and...

Can I use PCD-Windows Quickloader downloading software to make changes to the FireLink control panel Over-The-Air ?

Answer:
The FireLink control panel has a pre-loaded Easy Default Program intended for sprinkler supervisory or basic conventional fire applications. For applications outside the scope of the default program, the FireLink system may be programmed Over-The-Air...

How do I add a Remote Annunciator to a FireLink control panel?

Answer:
The FireLink control panel can support up to 6 remote annunciators, and all must be addressed in consecutive order as numbers 02 through 06. By default, the control panel annunciator is configured and programmed for address 01 and must not be...

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