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With my Trilogy T3 non-Networx door lock, what are the available Events that can be programmed to automatically occur on a schedule?

Answer:
The DL-Windows V5.5.4 Schedules screen allows you to select Events that can be linked to pre-scheduled days and times.  Shown below is a list of available Events from which you can select.  This list applies to Trilogy locks that are not...

Can I install an Alarm Lock cylindrical (non-Networx) lock on a door that is 1-3/8" thick?

Answer:
Yes!  With cylindrical lock models such as the DL2700, DL2700LD, DL2800, DL3000, PDL3000, DL3200, DL4100, PDL4100, you will require a set of spacer plates, call 1-800-ALA-LOCK and order part # S6072, shown below:

With my non-Networx door lock, can I program a 'Basic User' as an 'Emergency Lockdown' User?

Answer:
Although the DL-Windows software has the option to set any 'Basic User' as an 'Emergency Lockdown' User, non-Networx locks will not allow this programming option to be programmed.
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If battery power fails in your T2, T3 or Networx stand-alone lock, in what state will the lock be in?

Answer:
Before answering this question, it will be helpful to define lock "states": 
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What's in the NETWORXPANEL Box?

Answer:
All NETWORXPANEL shipping boxes contain the following hardware:
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I have sent a new schedule to my lock; however it does not seem to be taking effect immediately. How can I resolve this?

Answer:
When any type of scheduled event is sent to the lock, do not expect the scheduled event to take effect immediately after sending the program to the lock.  For example, if you create a Passage Mode schedule for "every day from 9AM to 5PM", and...

How can Trilogy T3 models, including wireless Networx, be configured so the lock remains unlocked, using a remote maintained closure? (Excludes the DL2700, DL2800, DL3000 and all narrow-style models)

Answer:
By default, shorting the two Remote Input wires allows passage by unlocking the above referenced lock models for the duration of the programmed Pass Time.  To program the lock to remain unlocked for as long as the Remote Input wires are shorted,...

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