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I want to use a StarLink Connect Communicator, an iBridge IBR-ZREMOTE module and other iBridge system components with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D. How do I upgrade this older control panel firmware to V31BA (or higher)?

Answer:
If you wish to use the iBridge IBR-ZREMOTE module, other iBridge system components or a StarLink Connect Communicator with an older GEM-P816 or GEM-P1632 control panel running firmware version 10D, this older control panel firmware must be upgraded...

When I press the NIGHT, AWAY or STAY buttons in my iBridge app for my StarLink Connect radio, the message "Unable to arm but system is ready". Why am I unable to arm?

Answer:
In the control panel programming, you must enable the EZ Arm feature for the keypad address assigned to the StarLink Connect radio communicator.
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If I purchase a StarLink Connect communicator, do I require any other modules to support iBridge functionality?

Answer:
No, all StarLink Connect communicators fully support all iBridge options and features. If you require the "Z-Hub Option" that adds Z-Wave device controls for iBridge Connected Home Controls, you must use a StarLink Connect communicator model ending...

When using the iBridge app with a StarLink Connect radio, do I need to program the app with the manufacturer to ensure the correct Napco, Honeywell or DSC keypad is displayed?

Answer:
No, the iBridge app does not need to be programmed to display the correct keypad (Napco, Honeywell or DSC).  When the control panel manufacturer is programmed and downloaded into the radio from the NOC, the iBridge app automatically displays the...

Do I need to connect the StarLink Connect radios to an Internet connection in order for the iBridge-associated functions to operate?

Answer:
No, a LAN connection is NOT required for the iBridge functions to operate. All radio functions will operate over the cellular connection. The LAN connection is used for reporting alarm signals to the NAPCO NOC, thus the StarLink Connect radio...

When using the iBridge app with a StarLink Connect radio, do I need to specify the panel manufacturer in order for the correct keypad type to display?

Answer:
No.  When the panel manufacturer is selected and downloaded into the radio from the NOC website (www.NapcoNOC.com), the iBridge app automatically displays the correct manufacturer's keypad type.
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Do I need to wire the StarLink Connect Radios to an Internet connection for iBridge functions to work?

Answer:
No LAN connection is required for the iBridge functions to work.  All functions of the radio work over a cellular connection.  The LAN connection is used for reporting alarm signals to the NOC, making the StarLink Connect Radio capable of...

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