FAQs

How do I ensure my StarLink Commercial Fire and/or Commercial Burglary radio is properly supervised when reporting to a Sur-Gard IP receiver at a central station?

Answer:
When a StarLink Commercial Fire and Commercial Burglary radio is reporting to a Sur-Gard IP receiver at a central station, the Sur-Gard receiver (not the NOC) supervises the radio for failures. Pings from the radio are passed through the NOC directly...

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