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What can cause an Error (RPC SERVER IS NOT AVAILABLE) when you try to open System Settings?

Answer:
Under Windows Services, you must make sure the "Print Spooler" Service is "RUNNING".

What versions of SQL is supported on the recent releases of CA4K?

Answer:
Please refer to the version specific CA4K System Requirements document and also the CA4K Help file.  Go to www.napcoaccesspro.com, Select Resources, then select Technical Library, Press Browse by Product Type and Select CA4K Software to locate...

What permissions do I need to install the CA4K?

Answer:
To install the CA4K, you must have FULL ADMINISTRATOR privileges. To execute the CA4K, Full Administrator privileges are not needed. Most of the CardAccess 4K applications are Windows Services and uses the "Local System Account" to run. 
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How many Access Groups per Badgeholder are supported in CA4K on panels and wireless locks?

Answer:
CardAccess 3000 V2.3.16 and earlier - Supports up to 2 Access Groups per Badgeholder for panels and 6 for locks.
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What is the default username and password to log into the CA4K software?

Answer:
On a NEW CA4K database, the default login credentials are as follows.
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