Filter By Brand

FAQs By Category

Results Per Page | Showing 1-23 of 23 Results | 1

How do I migrate my DL-Windows SQL database?

Answer:
DL-Windows Database Migration Using SSMS
...

Must my Alarm Lock DL-Windows V5.5.3 software be installed on my server to allow workstations to connect to my SQL Server instance?

Answer:
No, there is no need for DL-Windows and SQL to both be installed on the same server.
...

After I uninstall Microsoft SQL Server, my PC still lists previously created SQL database names. How can I completely remove them?

Answer:
Uninstall SQL through the Add or remove programs utility, located in the Control Panel (located in Control Panel\All Control Panel Items\Programs and Features).
...

Can I increase how often DL-Windows backs up my database?

Answer:
Yes! DL-Windows versions 5.3.3, 5.4.2 and 5.5.3 each include an automatic backup feature that creates an image of your database and stores it on your local C: drive. By default, the automatic backup frequency is Monthly. To increase or decrease the...

I am prompted to install SQL 2008 Express, but I already have existing instances of SQL installed in my PC. Will allowing this additional installation of SQL 2008 Express overwrite or alter my current programs?

Answer:
When you install DL-Windows, it creates an entirely different instance of SQL that resides side by side with other existing programs that already use SQL. When the DL-Windows installation process runs, it renames the DL-Windows instance of SQL as...

Why does my previously working DL-Windows V5 installation now produce an error, stating "Unable to Connect to the Database"?

Answer:
If DL-Windows has not been launched for a period of time, sometimes only more than a couple of days, Microsoft Windows may decide to conserve computer resources by stopping the service that supports the DL-Windows database. The following message...

When restoring my DL-Windows database by importing a .bak file, why do I receive an error message?

Answer:
When restoring your DL-Windows database using any type of backup .bak file, this .bak file must reside in a certain folder when it is imported. If this .bak file is placed in any other location (Desktop, CD-Rom, etc.), DL-Windows will be unable to...

Every time I communicate from my AL-DTM to multiple computers, why do I receive a "Security Code Error" message, despite using the same SQL database?

Answer:
When programming with DL-Windows (and the AL-DTM), your computer is assigned an identification number to prevent accidental overwriting of data. Although you may be using the same SQL database, the AL-DTM is considered separate hardware. This issue...

When I launch DL-Windows using Microsoft Windows 10, why does a warning appear that reads "Unable to Connect to the database"?

Answer:
Some users (in particular, Windows 10 users) have experienced an inability to connect to their DL-Windows database after upgrading to Windows 10.  It is common for Microsoft Update to disable the SQL Server service, thus triggering the following...

I have a database program that contains all of the data I wish to add into my DL-Windows software. Is there a way I can convert this data into a compatible format DL-Windows can use?

Answer:
The answer is yes, provided the database program can export the data into a standard MS Excel spreadsheet. The spreadsheet rows and columns of data can be manipulated into the necessary order to meet the import requirements of DL Windows. Once this...

Why does a "Runtime Error" message appear when I launch DL-Windows V4.1.96?

Answer:
If a "Runtime Error" message appears when trying to launch DL-Windows V4.1.96, it is likely due to a corruption with one or more of the saved .ADF database files (.ADF files are created when you create new Accounts within DL-Windows).  If you...

An "Error 3265 Item not found" appears while communicating with the DL3000 lock or DTM.

Answer:
DL-Windows Version 2.53 may give the error "Error 3265 Item not found" while in communication with the DL3000 Lock or DTM for Accounts created on older versions.  There is a patch available on the NAPCO / Alarm Lock web site that will remedy...

40 Results Per Page | Showing 1-23 of 23 Results | 1