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I want to connect an Alarm Lock door lock model ETPDNSRX to my Networx system, but "ETPDNSRX" is not listed as a selection in DL-Windows. What do I do?

Answer:
To connect a model ETPDNSRX to a Networx system, use the profile option for the ETPDNRX in DL-Windows.

Is there an easy way to sequentially add a 'block' of proximity cards into DL-Windows?

Answer:
When adding proximity cards to DL-Windows, a Sequential Add utility is available if you have a block of cards you wish to add in sequence.  For example, card numbers 1093600 through 1093700 with all other card attributes (Card Type, Card Number...

Will DL-Windows run on a Chromebook?

Answer:
DL-Windows will only run on a Windows PC. 
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My SQL Express 2012 installation resulted in a "Fusion Active Template Library (ATL)" failed status. What can I do?

Answer:
If an SQL Express 2012 installation results in a "Fusion Active Template Library (ATL)" failed status, proceed as follows:
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After I uninstall Microsoft SQL Server, my PC still lists previously created SQL database names. How can I completely remove them?

Answer:
Uninstall SQL through the Add or remove programs utility, located in the Control Panel (located in Control Panel\All Control Panel Items\Programs and Features).
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Using DL-Windows software, I created a Schedule to enable Passage Mode. How do I apply the Schedule to only one of the two doors in my system?

Answer:
DL-Windows V5.5.3 (or later) has the ability to program a Schedule for the Main or Aux relay separately. Therefore, one door can be programmed to operate on a Schedule, and the other door can remain unchanged. Proceed as follows:
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My DL-Windows software will not communicate with my lock nor with my AL-DTM Data Transfer Module. What can I do?

Answer:
If the DL-Windows software will not communicate with your lock or your AL-DTM Data Transfer Module, this may be due to:
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How do I program a Group such that they are allowed access but must disarm the Burglary system with a User Code?

Answer:
In PCD-Windows Quickloader software, open the User Assignment screen, User/Access Groups tab (shown below).  For that Group program the AL (Alarm Level) for "2" and program the Code Type for "none".

I downloaded the new DL-Windows v5.1.1 ZIP file to my computer, but when I double click to open the file, my computer displays a window with a list asking me to select an application to use to open this file. Why is my computer unable open this ZIP file?

Answer:
Depending on your version of the Microsoft Windows operating system, your computer may not have a software application installed that can be used to unzip the Zip file (the file name is "DL-Windows 5.1.1.zip").
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In DL-Windows, I am receiving a “Runtime Error 429 - ActiveX Component Can't Create Object” – How can I resolve this?

Answer:
If you are using DL-Windows and a "Runtime Error 429 - ActiveX Component Can't Create Object" appears, several solutions are available:
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